2.33 Supervisory Training - Laserfiche WebLink

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i ~ 3. Self- Values personal growth and Teaming. Takes the time to improve skills, i ' development both interpersonal and technical. Key behaviors • Continually self-assesses and seeks out opportunity for i development in both skill areas (interpersonal and technical). { • Willing to take calculated risks, make mistakes and learn from them, and share the learning with others. • Recognizes the value of change and the need to develop skills to implement and support self and others through change. i I 4. Diverse Respects and draws on the background and experiences of all people. Perspective Employs a flexible leadership/communication style that balances the needs of the organization, their work team, and individuals. ' Key behaviors • Always works for diversity in work team member experience, styles, thoughts, etc. • Skillfully manages issues which arise from having diverse work teams. • Encourages employees they supervise to bring their uniqueness to both individual and team work. • Prepares employees to serve the diverse needs of the community, and models these skills. 5. Uses and models effective verbal and written communication. Communications -Key behaviors • Communicates expectations so they are understood. • Written communication is professional and clear. • Actively listens. • Adjusts their communication style to the receiver, considering receivers readiness to receive a message, as well as the quantity and quality of information delivered. • Checks interpretation of messages with others when both giving and receiving communication. • Seeks feedback. • Uses appropriate verbal and non-verbal cues when communicating. • Recognizes and responds appropriately to both verbal and non- ' verbal communication. • Able to utilize humor appropriately to assist in communication.