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Supervisor's On-line Support Page 4 of 6 <br /> Prepares employees to serve the diverse needs of the community, and models these skills. <br /> i <br /> B.d~k....k.4. List <br /> <br /> ~ aevelopirlent <br /> Communication click here: ~ Acti+rities <br /> j Uses and models effective verbal and written communication. <br /> ~ Key Behaviors <br /> Communicates expectations so they are understood. <br /> M" Written communication is professional and clear. <br /> Actively listens. <br /> Adjusts their communication style to the receiver, by considering receivers readiness to <br /> receive a message, as welt as the quantity and quality of information delivered. <br /> Checks interpretation of messages with others when both giving and receiving <br /> communication. <br /> Seeks feedback. <br /> Uses appropriate verbal and non-verbal cues when communicating. <br /> Recognizes and res onds a ro riatel to both verbal and non-verbal communication. <br /> P pP p Y <br /> Able to utilize humor appropriately to assist in communication. <br /> Back to List <br /> - ~ D~ve~aprt~erit <br /> Team Leadership click here: - Activities <br /> Has the ability to maximize skills and growth of work team <br /> members. <br /> Key Behaviors <br /> Delegates fairly, equitably, and appropriately to individuals or team: <br /> ¦ authority <br /> ¦ tasks <br /> ¦ responsibilities <br /> Provides resources (information, training, budget, equipment, coaching, etc.) to allow team <br /> to accomplish their work. <br /> Leads and supports team through change. <br /> Balances team advocacy with organizational goals and community needs. <br /> Recognizes the accomplishments of the team. Gives credit where and when it is due. <br /> Models how to be an effective team member. <br /> http://ceonline/HRRS/PD/Supervisors/Superonline.htm 4/28/2004 <br /> _ _ _ <br /> <br />