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l <br /> ~ Documentation Guidelines 1 <br /> i <br /> • When in doubt, write it down. <br /> • Note all instances of exceptional behavior, good and bad <br /> <br /> I • Document consistently. <br /> • Documentation should be overt. Documentation is not secret. <br /> • Follow union contracts and City policies. <br /> • Understand the positive purpose of documentation . <br /> • The form and tone of the documentation is important. <br /> -Be factual and accurate <br /> -Use nouns and verbs <br /> -Be concise <br /> -Reflect reasonableness <br /> • All documentation is susceptible to disclosure. <br /> Supervisor's Guide January, .1996 <br /> Enplayee Relations Page 22 <br /> <br />