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Employee Assistance Program <br /> ' The Employee Assistance Program (EAP) is a confidential.. counseling service provided to assist employees in finding <br /> solutions: The EAP can help employees with family conflicts, career development, divorce, financial problems and <br /> <br /> ' more. The service can also help supervisors to resolve and prevent employee job performance problems. <br /> No one is expected to leave at home the effects of a broken arm, a sprained ankle, or the flu when they arrive at <br /> work. It is equally unrealistic to expect an individual to leave. the effects of personal problems at home. Persistent <br /> personal problems can be reflected by behavior changes such as .increased absenteeism, physical illness on the job, <br /> decline in general physical condition, coming tolreturning to work in abnormal condition, missed deadlines, and <br /> j fatigue. When these behaviors are continuing and repeated, the EAP may be able to help the supervisor and the <br /> ~ employee improve the situation. <br /> How to Refer an Employee <br /> 1. Observe the job performance problem(s). Focus on specific behaviors. <br /> 2. Document specific problem behaviors. To clarify what to document, call the Employee <br /> Assistance group, 344-6929. <br /> 3. Confront specific problem behaviors when talking with your employee. Meet privately with <br /> the employee. Identify the specific behaviors you have documented and express the desire to <br /> resolve the problem before it iequires disciplinary action. <br /> 4. Refer by encouraging your employee to use the Employee Assistance Program. Prior to <br /> meeting with your employee, you can ca11344~-6929 to arrange an appointment time for the <br /> employee, but the employee mint decide for hun/herself whether to accept assistance from the <br /> EAP <br /> 5. The individual m <br /> eels with th <br /> e EAP staff at the EAP offi 40 t <br /> ce 1 Eas 10th Su'te S e <br /> i 30. Th <br /> issues discussed with EAP staff will remain private and confidential. <br /> A 10-15 minute phone call with an Employee Assistance Group staff member can clarify questions about these steps. <br /> Supervisors can call 344-6929 to discuss a particular situation and receive help in developing possible solutions. <br /> Supervisor's Guide .lanuar},, jgy~ <br /> Employee Relations Page 24 <br /> ~ <br /> <br />