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2.20 Workplace Conduct
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APWA Accreditation 2004
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2.20 Workplace Conduct
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Last modified
2/11/2010 2:47:37 PM
Creation date
1/8/2009 11:26:30 AM
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PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
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No
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11 / 12. What actions has your supervisor taken to make you feel appreciated? <br /> ~ <br /> A little over two thirds noted that their supervisor has given them a verbal "good job" and about <br /> one third each for a-mail words of encouragement and positive evaluations. <br /> It is interesting to note that the results of 9 /10 match those of 11 / 12 in order of usage. The <br /> three highest modes of acknowledgement being used are those the employees most want. <br /> However, it is also noted that additional instances of use of these tools would be appreciated. <br /> 13 / 14. Have you noticed an improvement in feeling appreciated since the recent division <br /> reorganization?? <br /> A little over half the people see no improvement while~about a third have seen some <br /> im rovement. <br /> P <br /> <br /> i <br /> comments: Some people who now have a new supervisor have indicated improvements. <br /> I5. What are some areas still in need of improvement since the recent division <br /> reorganization? <br /> Improving communication was most frequently mentioned. 1) more communication from <br /> upper management 2) improving the communication between crews and 3) improving <br /> communication between co-workers. Other suggestions included: improving employee moral, F"'>r <br /> improving fairness and better defining roles and responsibilities and work load. <br /> 16. Do you think your supervisor communicates~well with all team members? <br /> A little over half the people feel they do while a little over a third feel they do not. . <br /> 17. How often do you receive positive feedback? <br /> Less then 10•,/o receive positive feedback daily however about 40% feel they receive positive feed <br /> back weekly. <br /> 18. How often do you receive constructive feedback? . <br /> Less then 10% receive constructive feedback daily however about 30% feel they receive positive <br /> feedback weekly. <br /> 19. How often would you like to receive feedback from your supervisor? <br /> About half the people feel they would like to receive feedback on a weekly basis followed. by <br /> about 15% that felt daily and another 15% that felt monthly feedback was preferred. <br /> -2- <br /> t~ a x~~ i ~ ~ .x ' ,~°x° .r <br /> '.per <br /> r~ <br /> <br />
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