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• At the present time, repair work requiring three shifts sometimes means that our <br /> customers are without their equipment/vehicle for two of their working shifts. <br /> A 3`d shift could mean that their equipmentlvehicle would only be out of <br /> service for one of their working shifts. <br /> • At the present time work requiring two shifts requires that our customers are without their <br /> equipment/vehicle for one of their working shifts. <br /> A 3rd shift could mean that there would be no out of service during their <br /> working shifts. <br /> One concern is parts availability. During the 3rd shift, the parts counter person would-be <br /> responsible for parts acquisition through our internal parts supply or through our vendors until <br /> midnight then the fleet lead worker would accept this responsibility. We are currently developing <br /> an after f <br /> ours vendor parts supply list. In most cases vendors are not open after normal business <br /> hours, and we would expect to pay a premium cost for these parts. By making prior <br /> arrangements, vendor employees would respond to our needs after hours and we would incur an <br /> additional cost for employee time or as a flat fee. We do not anticipate that there will be a great <br /> need for this service as parts for ongoing projects will be ordered and delivered during the l~ and <br /> 2nd shifts. We would also monitor and adjust our current part stocking policies to ensure that we <br /> have what is needed on hand. We are currently researching the need to contract for pick up and <br /> delivery service of parts. We anticipate this will aid us in controlling costs and allow our parts <br /> <br /> personnel to be at the service counter for any new service issues that arise. <br /> Plan: <br /> To better serve our customers and complete our re-organization process, we are instituting a 3cd <br /> shift. We anticipate an increase in production and a substantial decrease in operational down <br /> <br /> time for our customers, as well as an increase in the availability of our Fleet Services operation <br /> for drive-in repairs. We expect to see the most significant improvement in the Preventive <br /> Maintenance area as we will be able to schedule these services during our customers' non-use <br /> hours. Over the years the number of equipment/vehicles repaired and maintained by Fleet <br /> Services has increased significantly. This has created incidents of overcrowding on our shop <br /> floor. We expect that the creation of a 3`d shift will aid in reducing overcrowding and result in <br /> more efficient operation. An additional benefit with the creation of a 3rd shift would be available <br /> staff beyond 11:00 pm on Friday nights as our services would continue until 7:00 Saturday <br /> morning. <br /> Actions: <br /> We are going to create the 3`d shift with existing personnel from both Fleet and Parts staff. We <br /> plan to have five (5) technicians on the 3rd shift and six (6} technicians on the 2"d shift in the. <br /> original start up and increase the number of technicians on the after hours shifts through attrition <br /> and hiring. By adding technicians to the after hours shifts, we will be able to address the <br /> increasing need for off site services at WWTP, Fire Stations (for minor repairs) and the Airport, <br /> lessening the inconvenience to those customers transporting their vehicles. Our 2nd shift will be <br /> Page 2 of 6 <br /> <br />