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15. Neighborhood priorities guide service and funding decisions. Once there is neighborhood agreement on City service priorities, integrate those ideas into the City's ongoing programs and special projects. Use information from the neighborhoods to set service and spending priorities and as input into the Council's goal- setting process. 16. Make parks safer. People should feel safe in their parks. Some people do not. In 2005, the City entered into a contract with St. Vincent DePaul to provide a service called Park Watch for the Monroe and Scobert Gardens parks. SVdP staff routinely visit the parks and provide information on available social services to those who might need their help. Another approach that improves park safety is the physical. design of the landscaping and amenities. A third strategy is to increase recreation programming and casual use of the park. 17. Promote neighborhood identity. There are 21 neighborhood groups in the Eugene Urban Growth Boundary. Two, are primarily commercial/industrial areas whereas the. rest are neighborhoods people call "home". Neighborhoods differ in their look and feel and the unique characteristics of each neighborhood can be a source of pride:.. Ways to reinforce neighborhood identity .include signs, art, and themes for neighborhood parks. Selecting these designs is also a community-building activity. 18. Ensure safe routes for walkers. Walking as a mode of transportation is friendly to the environment and healthy for the walker. Now, when neighborhoods are developed, sidewalks are required. However, older neighborhoods have gaps in their network of sidewalks. The situation makes walking less safe for pedestrians. Property owners are responsible to install and maintain sidewalks. Eugene used to have a sidewalk infill program that identified needed sidewalks and worked with property owners to install them. The program was suspended due to staffing constraints. It was also unpopular with those owners required to install sidewalks. Still, the problem remains. The infill program should be reviewed and revised so that safe pedestrian routes are available in all neighborhoods. 19. Design streets to meet both transportation and. neighborhood needs. When new streets are added or existing streets improved, City staff should work with immediate neighbors, the neighborhood association(s),. and community stakeholders to develop the best design. The design should: balance the needs of safe passage for vehicles, bicycles, and pedestrian; ADA requirements; and, respect for the neighborhood's character and livability. The term used for this effort is Context Sensitive Design. 20. Emphasize customer service skills in City staff trainings. " Whether they provide City services from a desk n,a downtown office or out in the field, a City employee is a public servant. As such, they are open to questions and interests expressed by neighbors about what they are doing and why. City employees realize that at every moment they are representatives of the City organization and people are making judgments based on the employee's manner and performance.