Cost effective. <br /> Appreciated by customers. <br /> Full partner <br /> Adds value to community. <br /> Employees that are energized, enthusiastic, supported, sense of pride, <br /> challenged sense of accomplishment fun and never want to retire. <br /> Loyalty <br /> Empowerment <br /> Innovation <br /> Customer service <br /> Increased output <br /> Self motivation <br /> Desire for excellence to be the best <br /> Honesty <br /> Positive reinforcement <br /> Increase customer service <br /> Individual and team success <br /> Striving to make a difference <br /> Higher retention / commitment level. <br /> Working for good of order - cooperation. <br /> Sense of ownership / stewardship. <br /> Assumptions <br /> We want to be the best. <br /> The community needs and appreciates our services. <br /> 4 <br />