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IDEAL STATE <br />Public Works System <br />• Professional <br />• Structured <br />• Single Organization Culture <br />• Excellent Customer Service <br />• Transparent service delivery <br />• Goals established <br />• Responsibilities defined <br />• Reflects community goals, works toward community needs, has direct <br />interaction with customers, adds value to the community, listens to <br />community and takes action. <br />• Innovative <br />• Effective leadership that supports the mission <br />• Collaborative <br />• Efficient <br />• Seamless Transitions — retirements, transfers, etc. <br />• Anticipate needs without significant resistance <br />• Appreciate team and individual successes <br />Employees <br />• Loyal <br />• Motivated <br />• Cooperative <br />• Understand roles, responsibilities, authority <br />• Proud to work here <br />• High standards <br />• Challenged <br />• Have necessary equipment <br />• Understands mission and community needs <br />Public <br />• Has faith, confidence, trust in Public Works <br />• Engaged <br />