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User's Guide V1.1 Page 12 of 24 <br /> Payees will be requested periodically to validate every User Id assigned to their organization. Payees are <br /> responsible for ensuring that this information is correct. <br /> CHANGES TO THE USER ID AND PASSWORD <br /> Authorized users cannot change their User Id. If an authorized user no longer needs access to GAPS <br /> (e.g., the user leaves the payee organization), contact the Helpdesk immediately at 1- 888 - 336 -8930 to <br /> de- activate the User Id. Users will also be required to change their GAPS password after log -on once <br /> every 90 days as a security precaution. <br /> USING AN ACCOUNT SERVICER <br /> DESIGNATING AN ACCOUNT SERVICER <br /> Payees may designate an Account Servicer (an accounting firm or private contractor) as the entity that <br /> will request and manage funds on their behalf, by assigning their User Ids and passwords to that <br /> Account Servicer. To accomplish this: <br /> • Fill out the GAPS Production System External Security Access Form <br /> • Forward the form to your Account Servicer to complete and return your organization <br /> • Have your Chief Financial Officer sign and return the form to: <br /> U.S. Department of Education <br /> Attn: Ruth Ann Harrold <br /> Office of the Chief Financial Officer <br /> 400 Maryland Avenue, SW <br /> Washington, DC 20202 -4331 <br /> CHANGING AN ACCOUNT SERVICER <br /> To change or delete an Account Servicer, contact the Helpdesk at 1- 888 - 336 -8930. Complete and submit <br /> GAPS External Security Access Form(s) for the new Account Servicer or authorized user(s). <br /> REQUESTING FUNDS <br /> http: / /e- grants .ed.gov /gapsweb/help /intro.html 6/18/2002 <br />