New Search
User's Guide V1.1 Page 13 of 24 <br /> OVERVIEW <br /> Payees may be paid in one of two ways. <br /> • Payees may be paid in advance to meet immediate needs (the next three business days). These <br /> payees may request funds on -line using e- Payments Web Site or by calling the Helpdesk (1 -888- <br /> 336 -8930) <br /> • Payees may be paid by reimbursement. Department of Education regional/program offices enter <br /> approved payment requests into GAPS for payees paid by reimbursement. <br /> MAKING AN ADVANCE PAYMENT REQUEST <br /> Payees may request payments in one of two ways. They may: <br /> • Create a payment request via the Internet using e- Payments Web Site. Payees are encouraged to <br /> use this method. <br /> • Call the Helpdesk at 1- 888 - 336 -8930. The Helpdesk staff enters payment requests into GAPS <br /> upon request. <br /> Accepted payment requests are processed and transmitted to the Federal Reserve Bank for deposit into <br /> the payee's bank account. If the request does not meet GAPS criteria, an error message is displayed. In <br /> some cases, the problem can be corrected and the payment request resubmitted. Contact the Helpdesk at <br /> 1- 888 - 336 -8930 with questions about payment requests. <br /> VERIFYING PAYMENTS <br /> Payees should verify that requested funds are deposited into their account. Contact the bank or the <br /> Helpdesk at 1- 888 - 336 -8930 with any questions. <br /> RECORDING PAYMENTS <br /> Payees should keep records of submitted payment requests. The amount of each request and the <br /> corresponding control number(s) need to be carefully documented. These records will serve as an audit <br /> trail and help payees reconcile their books to the GAPS Activity Report. <br /> DELAYED, DENIED, OR REDUCED PAYMENT REQUESTS <br /> http: / /e- grants .ed.gov /gapsweb/help /intro.html 6/18/2002 <br />