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consistently been between 600 -770 notices each year. These notices serve as an <br />important educational component of the program. Many times, property owners are not <br />aware of their vegetation maintenance responsibilities until they receive this notice. <br />Also, once property owners become aware of the issue, they are likely to resolve the issue <br />without the City taking abatement action. During 2011, 39 properties were abated, which <br />is 6% of the violations during the year. In 2010, 29 properties, or 4 % of all violations, <br />were abated. This is a significant increase in the number of abatements and may be <br />directly correlated to the economic downtown and the increased number of abandoned <br />and foreclosed properties. However, we are still able to achieve voluntarily compliance <br />on 94% of all violations, which demonstrates how well we are able to achieve voluntary <br />compliance to correct obnoxious and nuisance vegetation issues. <br />Each May, as required by the Eugene City Code, a copy of the legal notice regarding <br />vegetation maintenance is mailed to all known owners of undeveloped property. <br />Accompanying the legal notification is a courtesy letter that explains vegetation control <br />requirements and encourages voluntary compliance over city abatement action. In May <br />2011, just over 3,500 notices were mailed to property owners. Shortly after this mailing is <br />sent each year, we receive numerous calls clarifying maintenance responsibility and <br />responding to request for information about property ownership, frequently referring <br />them to Lane County Taxation and Assessment for more information. We also worked <br />closely with Lane County Taxation and Assessment to ensure they were informed of this <br />notice and to assist property owners with ownership questions. (See Figure 2: 5 -Year <br />Statistical Summary) <br />Figure 2: 5 -Year Statistical Summary <br />Interval Between (days) <br />2007 2008 2009 2010 2011 <br />Request — I" Inspection <br />1.4 <br />1.5 <br />3.6 <br />4.0 <br />4.0 <br />1" Notice — Posting <br />15.4 <br />12.0 <br />15.8 <br />21.0 <br />14.9 <br />Request — Compliance <br />20.3 <br />18.6 <br />22.6 <br />21.6 <br />19.8 <br />Number of <br />2007 2008 2009 2010 loll <br />Requests <br />865 <br />1120 <br />1059 <br />1011 <br />857 <br />Inspections <br />1842 <br />1858 <br />1907 <br />1851 <br />1730 <br />Notices Mailed <br />755 <br />768 <br />739 <br />741 <br />609 <br />Accounts <br />818 <br />817 <br />798 <br />786 <br />687 <br />Abatement Postings <br />114 <br />76 <br />107 <br />69 <br />95 <br />Work Orders Issued <br />77 <br />49 <br />66 <br />55 <br />77 <br />Invoices Issued <br />36 <br />19 <br />32 <br />29 1 <br />39 <br />*Includes accounts initiated by program staff systematic inspections and work orders for City property mowing. <br />Invoice Amounts <br />2007 2008 2009 2010 2011 <br />Amount Billed <br />$17,221.50 <br />$14,284.50 <br />$20,067.66 <br />1 $21,274.00 <br />1 $21,726.50 <br />Amount POS Paid <br />to Contractors <br />$13,168.25 <br />$12,095.25 <br />$16,035.64 <br />$17,591.50 <br />F KfK, - 75 <br />5 <br />