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Table 1 -B <br />Vegetation Code Enforcement Accounts <br />850 <br />800 <br />750 <br />700 <br />650 <br />600 <br />Accounts <br />■ Accounts <br />Total Number of Enforcement Accoun <br />In 2011, 661 accounts were initiated through requests for service and systematic <br />inspections. Of these 661 accounts, 508 (76.8 %) were for developed property violations <br />and 153 (23.2 %) were for undeveloped property violations. Vegetation Program staff <br />initiated 196 accounts based on systematic inspections for visual clear zones, tall grass <br />and weed violations on undeveloped properties, and sidewalk obstructions. <br />Over the past five years the number of accounts has ranged from 650 to 820 per year. <br />(See Figure 2: 5 -Year Statistical Summary) <br />Average Time Between Service Requests and Inspection <br />The average response time between a request for service and the first inspection is 4.0 <br />days, matching the response time for 2010 (See Figure 3). This average is calculated <br />using the total days from service request to first inspection and includes weekends and <br />holidays. The goal of the Vegetation Program is an average of 2 working days from <br />service request to inspection. The increased response time over the past two years is <br />primarily due to the integration of the Private Property Vegetated Stormwater <br />Enforcement Program. This resulted in increased work load including additional <br />inspections expected on the same day, as requested by the contractor, through the <br />building permit process. (See Figure 2: 5 -Year Statistical Summary) <br />Courtesy Letters Mailed <br />The number of letters sent to property owners to correct violations decreased to 609 from <br />741 in 2010, a 28% decrease. Over the past 5 years, the number of notices mailed has <br />4 <br />2007 2008 2009 2010 2011 <br />