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page ( http: / /cesrvl07 /parks /wetlands /mitigation.htm are gone from the portal page. The portal page should <br />be re -done to incorporate all the functionality of the page http: / /cesrv107 /parks /wetlands /mitigation.htm This <br />page is a very important customer service page for the mitigation bank, and needs to be a high <br />priority to fix. <br />The Wetlands purchase applications credits is available from the same page as noted above under the heading <br />"Mitigation Bank." <br />• The links that are part of the http: / /cesrvl07 /parks /wetlands /seeds.htm need to be properly included on the <br />seed program page on the portal web. <br />The wetland seeds procurement information is available on the same page noted above within the "Wetlands <br />Program Info" portlet and the "Related Documents, Seed Procurement" link. <br />• The map ( http: / /cesrvl07/ parks /maps /EugeneWetlands.pdf which was a prominent link on the old main <br />page http: / /cesrv107 /parks /wetlands/ is no longer there, or at least not easy to find. The map should be <br />directly accessible from the main wetlands portal page. <br />The wetlands map is listed on the POS home page in the right -hand column under the heading Parks Maps "West <br />Eugene Wetlands Map." <br />Category 2: Inability to re- direct old address directly to wetlands portal web <br />The West Eugene Wetlands Program is a nationally recognized program, and other web sites across the state and <br />country have links directly to our old web site ( http: / /cesrv107 /parks /wetlands / ). Because of the way the portal web <br />has been structured, it is impossible to re- direct people directly from the old web site to the wetlands portal site (they <br />can get as close as the NR Section page). I'd like to see the portal web re- structured so that users will be directly <br />routed to the wetlands portal site. <br />The URL redirects to the Wetlands information on the same page as all of the information listed above. <br />Category 3: Inability to provide a useful URL to access site <br />The previous web site had a fairly short URL that could be described to people over the phone and they could access <br />the site. In contrast, the best URL that can be given to people now is very long http: / /www.eugene- <br />or gov /portal /server pt ?space= CommunityPage& cached = true& parentname = CommunityPage &parentid =0 <br />&in hi userid =2& control= SetCommunity &CommunitylD= 217 &PagelD =1358 and then that doesn't even get you to the <br />wetlands portal web. <br />I would suggest telling the customer to go to the city home page and then selecting Visitors, Parks. They could also <br />go to the city home page and select "How do I find a City park" which is in the top left corner. A third option is to go to <br />the home page and select "Parks and Open Space ". <br />Category 4: Design <br />I think most people would agree that the old site for both the wetlands ( http: / /cesrv107 /parks /wetlands / ) and the <br />remainder of the POS page had award- winning style and design. It would be nice if the portal site could have some <br />degree of design elegance. <br />We want the site to be attractive and believe that it can be made so with the addition of appropriate graphic elements. <br />The purpose of the site, though, is to provide an efficient path to information and services. <br />Thank you for the opportunity to provide these comments. I sincerely hope that efforts will be made to address the <br />majority of these comments. <br />-- Eric <br />Eric N. Wold <br />Wetlands Program Supervisor <br />City of Eugene, Parks and Open Space Division <br />1820 Roosevelt Blvd. <br />Eugene, OR 97402 -4159 <br />Phone: (541) 682 -4888 <br />