Greetings, <br />I have been trying to get this City of Eugene modem cancelled since August 30 and it is still showing <br />active! The modem is in account number 971640668- 00001; user name Mangan Park. <br />Please confirm cancellation of this modem retroactive to August 30, and call if you are unable to fulfill <br />this request. <br />Clara T Matsler <br />Parks and Open Space <br />541682 -4908 <br />www.eugene-or.Roy/parks <br />