Page 9 <br />SecCion C: OFFICE SUPPORT <br />and upgrading the computerized maintenance <br />management system. The position was reclassified <br />to a programmer in 1985. <br />DATA CONTROL CLERK II <br />This position was established in February 1984 to <br />help the Data Control Clerk II with payroll and <br />*CEORDER duties, which allowed the Data Con- <br />trol Clerk more time to implement the mainte- <br />nance management system. The position later <br />helped with data entry and eventually became the <br />primary data entry person. In 1986, the position <br />was reclassified to Data Control Clerk I. During <br />the AFSCME classification study in early 1991, <br />the position was again reclassified to a Data Con- <br />trol Clerk II. <br />CLERK I~ECEPTIONIST <br />The Clerk IIJreceptionisttyas the first office em- <br />ployee hired for the division. Originally, the em- <br />^ OFFICE AUTOMATION <br />ployee reported to the office manager at the Main- <br />tenance Division. When an office manager was <br />hired in 1983 for the Wastewater Division, the <br />supervisory duties were assigned to the office man- <br />ager.The Clerk II/receptionist is primarily respon- <br />siblefororderingofficesupplies, answeringphones, <br />helping at the front counter, and typing memos <br />and letters. Few of these duties have changed over <br />the years, although technology has changed how <br />they are done. <br />CLERK 11 <br />The clerk II position was created in July 1989. This <br />person worked half-time for the front office and <br />half-time for the storeroom. Office duties included <br />filing *CEORDR invoices, preparing documents <br />forpocumentControl, maintainingdivisionnote- <br />books, and other tasks as needed. Eventually, this <br />position was transferred to the office work section <br />full time to help with the increasing workload. <br />Technology in the division has changed signifi- <br />cantlysince start-up when memos and letters were <br />typed by the receptionist on an electric typewriter. <br />As supervisors received personal computers (PCs) <br />and began typing their own documents, the recep- <br />tionist was relieved of some typing duties. Use of <br />the PCs allowed electronic storage of reports and <br />logs that previously had to be entered and main- <br />tained by hand. It also allowed many of the lab's <br />records to be transferred to spreadsheets. <br />Software purchased for the PCs included <br />WordPerfectforwordprocessing,Lotus for spread- <br />sheet calculations, and dBase for record tracking. <br />Most operators were trained in Lotus so they could <br />use spreadsheets, but training in dBase was limited <br />to the Data Control Clerk II, a Programmer II, and <br />the Operations Manager. Data base programs for <br />record tracking included a lab information man- <br />agementsystem, a computerpointsprogram for the <br />operations computer, a document control system, <br />.and a maintenance managemenC system. <br />A computer programmer reviews operation. of a line <br />printer. <br />