EXECUTIVE SUMMARY <br />IS EUG-ENE HEADED IN THE RIGHT DIRECTION? (Q2) <br />~ Respondents were asked if things in the community are generally going in the right direction, or <br />generally heading in the wrong direction. 60% of respondents feel Eugene is headed in the right <br />', direction, up from 50% last year, while 22% feel Eugene is generally headed in the wrong <br />direction. 18% are unsure. <br />MOST IMPORTANT PROBLEM FACING EUGENE (Q3) <br />Education and crime top the list of problems identified by respondents. 13% mentioned <br />education, and 12% mentioned crime. Concern with city growth problems is at 9%, and concern <br />with police issues and with traffic are each at 8%. <br />LIKE MOST ABOUT .LIVING IN EUGENE (Q4) <br />Friendly people tops the list of what people like most about living in Eugene, mentioned by 13% <br />of respondents. Scenery/terrain is second with 12%, followed by outdoor recreation (11%), <br />central location (11%), climate/weather (10%), and size of the city (10%). <br />SATISFACTION WITH CITY SERVICES (Q5) <br />Respondents were asked if they are generally satisfied or dissatisfied with the overall level of <br />' services provided by the City of Eugene government. -About three-quarters of respondents (76%) <br />are very satisfied or somewhat satisfied with the overall level of services provided by the City of <br />Eugene, similar to 74% in 2005, 79% in 2004, 74% in 2003, and 78% in 2002, but down from <br />87% in 2001 and 85% in the two years previous to that. <br />COMMUNITY OUTCOMES (Q6-Q43) <br />Respondents were asked to rate several community outcomes, for both importance and for how <br />well the community is doing at achieving the outcomes. All of the outcomes were rated between <br />3.6 and 4.6 for importance (on a five-point scale). Topping the list for importance are <br />"preventing crime," "minimizing loss of life and property due to emergencies," and "value for <br />tax dollars spent." .All of the outcomes were rated between 2.9 and 4.2 for performance (on a <br />five-point scale). Topping the list for performance are "providing access to reading and reference <br />materials," and "providing parks and open space." <br />"Supporting the arts," "achieving compact urban growth," and "encouraging a vital downtown" <br />have decreased in importance since 2000. "Supporting youth and child development," <br />"protecting the environment," providing safe buildings and infrastructure," "providing access to <br />reading and reference materials" and "providing parks and open space" have increased in <br />performance ratings since 2000. <br />Every outcome tested received higher or equal scores for importance than for performance <br />except "supporting the arts." The largest gaps between perceived importance and perceived <br />performance occurred for "developing job opportunities" and "providing good value for tax <br />dollars spent." Large gaps also occurred for "preventing crime," "youth and child development," <br />Advanced Marketing Research, Inc. <br />