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i <br />TABLE OF CONTENTS <br />EXECUTIVE SUMMARY ..................................:................. 3 <br />Purpose of the Study ............................................................. 7 <br />Methodolo~v ---------------------------------------------- -- ~ <br />Comparing Studies from Year to Year ........ ........................ 7 <br />Differences Between Percentage Points ..... .......................... 8 <br />Response Rate ...................................................................... 9 <br />Tests for Differences Between Proportions .................................. 9 <br />Notes on Chi Square ........................... ................................ 9 <br />Notes on Stratification by Ward ........................................... 10 <br />Quotas Observed ............................. ............................. 10 <br />Bound on Error ............................................................. 11 <br />Demographic Breakdown by Year ........................................... 12 <br />ANALYSIS OF DATA .................................................... 13 <br />Is Eugene Headed in the Right Direction? ................. .......... 14 <br />Most Important Problem Facing Eugene .................................. 15 <br />Like Most About Eugene .................................................... 16 <br />Satisfaction with City Services ..........:................................ 17 <br />Community Outcomes .................................................... 18 <br />Population Growth in Eugene ................................ ................. 23 <br />Economic Opportunity in Eugene .....................:..............:. , .. 24 <br />City's Role in Economic Development ........ .... ................ 25 <br />Public Safety ..................................... .............................. 28 <br />Neighborhood Associations .........................:.......................... 29 <br />City's Environmental Practices ........................................... 30 <br />Level of Being Informed .................................................... 31 <br />Sources of Information About City Government ......................... 32 <br />City Publications ...................................................:......... 34 <br />Internet Access ......................................... .............. 35 <br />Citizen Participation ....... .................................:.......... .. 36 <br />City Government ............................................................. 36 <br />Downtown Eugene ......................................................... 37 <br />QUESTIONNAIRE INSTRUMENT <br />