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2.32 Internal Communication
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APWA Accreditation 2004
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2.32 Internal Communication
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Last modified
2/11/2010 2:47:38 PM
Creation date
1/8/2009 1:26:14 PM
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PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
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PDD Building & Permit Services <br /> February 2004 Statistics <br /> PERFORMANCE STATISTICS <br /> SERVICE AREA MEASUREMENTS FOR THE <br /> MONTH Feb 2004 I Fiscal Y-T-D ~ Feb 2003 <br /> PERMIT INTAKE & REVIEW <br /> A lications Received <br /> j Commercial, new 13 57 6 <br /> Commercial, add/alt 46 375 38 <br /> <br /> j Residential, new 86 414 62 <br /> Residential, add/alt 28 393 46 <br /> ~ Total Apps Received 173 1239 152 <br /> Permits Issued Av .da s to ls` review <br /> Commercial, new 22 da s 8 44 1 <br /> Commercial, add/alt 15 da s 55 439 40 <br /> Residential, new 20 da s 46 350 61 <br /> Residential, add/alt 14 da s 43 470 41 <br /> Over-the-counter 605 5397 646 <br /> Other 39 283 36 <br /> Total Permits Issued 796 6982 825 <br /> Value of Permits Issued I _$18,935;19? ~ 5126,873;482. $T6,783,690 <br /> PUBLIC INFORiVLa~l lO1 <br /> _ _ _ _ <br /> Percent of customers served <br /> Customers Assisted within 15 minutes <br /> Buildin 87% 134 1091 120 <br /> Land Use 75% 213 1629 178 <br /> Plannin 90% 298 1696 191 <br /> Public Works 91% 299 2034 200 <br /> Reception* 1015 7844 Info not <br /> avail <br /> Total Customers 1,959 14,214 689 <br /> Average Wait Time 5.8 mins 6.3 mins Info not <br /> avail <br /> Lmtd Consults/PDCs 10 56 10 <br /> *Reception totals include counter and phone customers served, all other totals represent counter customers only. <br /> INSPECTIONS <br /> Re uests ~ ~ S ecialt Holdovers <br /> Buildin /Mechanical Not available Not Available 16,445 2,324 <br /> Electrical Not Available Not Available 7,587 1,29 <br /> Plumbin Not Available Not Available 3,467 723 <br /> Total Insp Requests Not Available Not Available 27,499 4,176 <br /> FINANCI4L <br /> Financial Info Cost Recover <br /> Revenue $345,903 2,880,981 $363,025 <br /> Ex ense $282,873 $2,755,754 $404,795 <br /> Net Revenue to Expense 122% $63,030 $125,227 -$41.854 <br /> March 2004 PW Monthly Report ~ <br /> <br />
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