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DOCUMENTATION <br /> i <br /> ? Clearly state the allegation and how it was brought forward or discovered. <br /> I~, ? Summarize the investigation steps you followed. <br /> ~ ? Provide a detailed finding of facts. (A separate investigative report may be done in <br /> complex cases.) <br /> ? Articulate your conclusions. <br /> j ? State the policies violated. <br /> ? Reference past record of employee. <br /> ? Identify the disciplinary action being taken and why. <br /> ? Add any corrective action that must be taken or clarification of expectations. <br /> ? Give a warning of repeated behavior. <br /> TIPS <br /> <br /> ~I <br /> ? Use behavioral observations. <br /> Incorrect: "You were hostile." <br /> Correct: "On February 1, March 3, and March 28, you used the words `damn <br /> you' and `go to hell' to other employees in front of a customer." <br /> ? Use objective statements. <br /> Incorrect: "You were drunk." <br /> Correct: "You appeared to be under the influence of alcohol. Your speech was <br /> slurred, your eyes were bloodshot, and your breath smelled strongly of alcohol." <br /> ? Use specific examples. <br /> Incorrect: "You complete the lowest number of reports in the section." <br /> Correct: "In the month of March you complete 15 reports. This is 40% below <br /> the average for the section and 25% below the minimum standard set." <br /> ? Use effects or results. <br /> "You damaged a fork lift and two gasoline drums. The total cost of the damage <br /> to City property was $1,750." <br /> ? Use third party statements. <br /> "Three other employees identified you as the person driving the truck. The <br /> police report said you refused to take field sobriety tests." <br /> ? Use direct quotes of employee's response. <br /> When I asked ou wh ou were late ou stated that ou had no excuse . <br /> Y YY <br /> Y Y <br /> 12 <br /> <br />