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2.20 Workplace Conduct
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2.20 Workplace Conduct
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Last modified
2/11/2010 2:47:37 PM
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1/8/2009 11:26:30 AM
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PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
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Respectful Workplace Environment <br /> Implementation Steering Committee Meeting <br /> August 13, and August 20, 2003 <br /> Members Present All <br /> Parking Lot Issues -Kept Communicating Meeting Progress in the Parking Lot. <br /> review Agenda~8/13~:z~- After discussion about whether to choose one issue to work <br /> on~r"s`~ as a test case, or to have a discussion about process and the role of the <br /> committee, the.rg,r~u~ ,chose_to,~roceed with <br /> taring qut a..,p~~c~~~, off: i~s~~~ a~ ~~,pjlot <br /> makir-~g_.adj~astrraents:was.t~ae <br /> grc~u.p~rg~in~ ~.?~p~~i~~n,~~. For future reference: <br /> 1) The test case does not have to proceed all the way through implementation if the <br /> group chooses to work on more than one issue at a time, or chooses to focus on the <br /> overall workplan. <br /> 2) Coordinating all of the issues -how one effects another might be a good exercise to <br /> help the group make the best use of their time. <br /> Identify and Choose One Issue to Work on First (Test Case) - Through a consensus <br /> process, they <br /> o~..,p~chose <br /> to <br /> work on Issue #5~~~'~t~~~~t~~l~~lpt~~.,~ <br /> and <br /> Supervisor/Lead Worker on Site V~sits~. <br /> <br /> - - Criteria Used: <br /> Timmy -Issues 8 anc~5,yv~ere identified ~,~.ir~t~.ly~es. <br /> Aff,~e~t~n:~v~+one -Issues 4, and 6 were identified. <br /> Less Cp.~plex -Issues 5 and 6 were identified. <br /> See Ch~~g~e. (~ui~kly -Issue 5 was identified. <br /> Provides..~.,FA:urad~at~an -Issues 5 and 6 were identified. <br /> s..mr <br /> The Committee chose Issues #5 (initially with 10 votes), #6 (initially with 4 votes), #4 <br /> (initially with 2 votes), and #8 (initially with 4 votes). Consensus for #5 -Appreciation. <br /> Determine a Process for Addressing the Test Case Issue -Margaret presented the <br /> Plan, Do, Check, Acf (PDCA) process for continuous improvement. Applied to the <br /> group's issues, it could be interpreted as follows: <br /> 1. Plan: Develop theories about why issues exist through probable cause analysis - <br /> with the goal to get to the root cause of the issue. <br /> 2. Do: Test theories through fact finding or data gathering. This may take the form of <br /> surveys of the yard staff, focus groups, or other data gathering methods. <br /> 3. Check: Check test results. Bring results of fact finding back to the committee. <br /> 4. Act: Acton test results. Make a decision about what a possible solution might be. <br /> <br />
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