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2.20 Workplace Conduct
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APWA Accreditation 2004
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2.20 Workplace Conduct
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Last modified
2/11/2010 2:47:37 PM
Creation date
1/8/2009 11:26:30 AM
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PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
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Examples: A. Fear of crew retaliation or repercussion from supervisor or <br /> lead worker for speaking up (in group setting or other). <br /> B. Rules for behavior and conversation are not the same in all work <br /> groups. <br /> C. Employee talks to supervisor and eventually the whole crew/team <br /> knows about it. <br /> D. Staff find out about comin re-or anization from other PW division <br /> g g <br /> employees. <br /> Stakeholders: A. All employees. <br /> B. Reputation of the yard. <br /> Time Restraints: A. On-going need. <br /> <br /> i B. PWM & POS re-organization created new supervisory relationship <br /> requiring increased need for efforts in this area <br /> Resources: A. EAP. <br /> B. HR Assistance. <br /> C. InternaUExternal Training. <br /> D. Team Building Activities. <br /> E. Communication skill building training. <br /> Goals/Objectives: A. Create an environment of open, honest, and safe <br /> communication in an environment of trust. <br /> PARKING LOT THE REST OF THE GOALS/OBJECTIVES ON THIS ONE <br /> 3 On-going & Specialized Training Opportunities in Conflict Resolution <br /> Issue:. Provide support and resources to help Roosevelt Yard employees resolve <br /> conflicts in a timely and positive manner <br /> Examples: A. Worker-to-worker interpersonal communication conflict <br /> B. Supervisor-to-worker interpersonal communication conflict <br /> C. Misunderstanding <br /> D. Mistrust of the process that the problem won't get better and might <br /> accelerate into a bigger problem <br /> E. DisrespectfuUthreatening investigation of problem <br /> F. Not knowing how to speak one's. mind freely but with respect <br /> G. Fear of reprisal for speaking one's mind <br /> Stakeholders: Everyone at the Yard has a stake in this issue. Those who can impact the <br /> issue -all employees, supervisors,: managers, HR, other. committees, <br /> executive managers, the Union <br /> Time Restraints: Non identified. <br /> Resources:. ohta to expand on the best practice findin~ther~ave f u c <br /> y3-t:E2~~~NC,3'~Ru:.~,TAr. ~tFtindv^,Si~ PR3k `Y~+'~c°+"#~ <br /> be~nefi~i: a~~~2~Y~?~~~ <br /> r~ce~s <br /> s~e~i <br /> 1=:~°~ <br /> t~s-:~~~4~.~~ble <br /> eo mat is to ve ran a of o tions available <br /> 2 <br /> <br />
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