New Search
Respectful Workplace Environment <br /> Implementation Steering Committee Meeting <br /> July 23, 2003 <br /> Members Present All <br /> Parking Lot Issues -Kept Communicating Meeting Progress in the Parking Lot. Work <br /> Experience vs. College Degree in Supervisory Positions is part of issue #6, so it was <br /> removed from the Parking Lot. <br /> Subcommittee Reports -,Each group presented their report. A few suggestions for <br /> changes to the written reports were made, and what follows are the updated written <br /> reports from the three subcommittees. However, the issues appear in their original <br /> order. ~aSu ~z~~..ul <br /> h;t ~~G~yl rZ~ fi~7i <br /> sib~~. <br /> 1-Supervisor and Lead Worker Training in Effective "People Skills". - Si~ib -c~.v~,~,~e s fs <br /> .Sicrrn( ~ .3 <br /> Issue: Need more aggressive training for supervisors and lead workers in the <br /> following areas: people skills; communication; anger management; <br /> supervisory roles; favoritism; language and jokes; and conflict <br /> management. <br /> _ Examples: ~ Supervisors and Lead Workers: are over-controlling; belittling; <br /> threatening; shun employees; unaware of own faults; unfamiliar.,~vt~i <br /> ..r.~. <br /> lzo~.~es. <br /> ~d...ainisrat~an; develop outside friendships~with just a few <br /> employees; and don't know how to resolve conflicts in a tactful and non- <br /> <br /> , threatening way. <br /> Stakeholders: All staff; HR Coordinator; trainers; and customers. <br /> Time Restraints: Dependent on Program Recommendations -Review Process - <br /> Implementation -Amount of Training Time -People Availability. <br /> Resources: Roland; Denise; Outside Trainers <br /> Roland will give a presentation at some later date. <br /> Goals/Objectives: Provide a training program for Supervisors and Lead Workers so that <br /> they are: competent in understanding and administering policy; <br /> communicate effectively; successfully combat anger and resolve <br /> conflicts; and refrain from overt favoritism. <br /> 2 Open, honest, and safe communication in an environment of trust. <br /> Issue: A. There are repercussions for being honest. <br /> B. All staff are not comfortable talking to each other~ack of trust.. <br /> C. Need improvement in confidentiality between <br /> supervisor/employees/lead workers/crew-team. <br /> D. Division changes or info not being equally distributed. <br /> 1 <br /> <br />