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Leadership vs. • Understanding the differences between the two concepts <br /> Marra ement <br /> g • Creating the right blend of the two in day to day management <br /> • Effective .governance <br /> • Developing the skills in others-effectively delegating and mentoring <br /> <br /> i Future Exploring and understanding how to deal with impacts from: <br /> Workforce .Technology impacts on the way people do work <br /> issues • E-government <br /> • Worker demographic changes and needs <br /> Organizational .Role of values on organizational performance- ex: service, ethics <br /> Performance • Accountability of performance. Includes creating, monitoring and <br /> Management responding to performance measures both objective and subjective <br /> • Fostering organizational vs. individual thinking <br /> • Creating a learning environment in performance <br /> • Systems thinking <br /> Effective • Communicating strategies <br /> leadership .Engaging others through communication <br /> communication . Developing a strategic communication plan <br /> • Public presentations-talking before large groups, talking to media <br /> Strategic • Managing change initiatives <br /> Change • The role of change in creating and managing culture <br /> management . Creating a learning environment that drives change <br /> • The role of systems thinking in change management . <br /> Leadership in a .Unique dynamics of leading in a municipal agency <br /> public service • Understanding the city organization in relation to the community it serves <br /> environment .Working with elected officials <br /> • Political understanding and intelligence ofleaders-constructive vs. <br /> destructive political choices and their impacts on the organization and the <br /> community <br /> Conflict • Negotiation skills/consent building <br /> Management • Methods for diffusing <br /> _ _ _ _ <br /> <br />