GJN4168 Trillium Gardens Contract

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3.2. Final payment due within 30 days after successful completion of the contract and City's approval of the plants. 3.3. Except as otherwise set forth herein, requests for any additional payments under this contract shall be made to the City in writing and shall be made before the additional expense is incurred or additional work is undertaken. 4. Equipment. Except as set forth in Exhibit B, Contractor shall provide all materials, equipment, supplies or other items required for performance of the Services. 5. Contract Administration. Each party designates the following as its representative for purposes of notice pursuant to paragraph 23, and for purposes of administering this contract: Contractor: Sheila M. Klest Trillium Gardens P.O. Box 803 Pleasant Hill, OR 97455 City: Brian Elliott City of Eugene -Parks and Open Spaces Division 1820 Roosevelt Blvd. Eugene OR 97402 Either party may change its designated representative by giving written notice to the other as provided in paragraph 23. 6. Performance of Services. Contractor shall perform the Services with a high degree of profession- alism consistent with industry standards, and shall at all times during the term of this contract strictly comply with the following requirements: 6.1 Supervision. Contractor shall designate afull-time qualified supervisor of Contractor's performance of the Services, who shall have full authority to act for and on behalf of Contractor. The supervisor shall be available during regular business hours. At all times during the supervisor's absence, a designated subordinate shall be in charge and available at the location of performance of the Services. 6.2 Personnel. Contractor acknowledges the high degree of importance City places on the behavior, appearance and service performed by Contractor and its personnel. Contractor's personnel shall at all times be neat, clean and courteous, and Contractor shall not permit its employees or agents to conduct themselves in a loud, noisy, boisterous, offensive or objectionable manner. Upon objection from City concerning the conduct, demeanor or ap- pearance of any of Contractor's employees or agents, Contractor shall forthwith take all steps necessary to remove the cause of the objection. Upon the employee's or agent's failure to immediately and properly correct his or her conduct, Contractor shall promptly cause his or her job assignment under this contract to be terminated. Non-Facility Trade Service Contract--Page 2 (Revised December 1997)