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Voyager Fleet Systems Contract
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Voyager Fleet Systems Contract
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Last modified
4/7/2011 11:04:49 AM
Creation date
6/10/2008 1:15:55 PM
Metadata
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Template:
PW_Contract
COE_Contract_Number
2009-00401
PW_Document_Type_Contract
Contract
Organization
US Bank (ORPIN)
Identification_Info
Maintenance
PW_Department
Public Works
Contract_Administrator
Voyager Fleet Systems, Inc. -
Contract_Manager
Nicolson, Keith
External_View
No
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Velocity reports are monitored daily. These reports include:Award SummaryPage 18 of 33 <br />List each state Participant separately <br /> <br />Date of purchase <br /> <br />Gallons delivered <br /> <br />Unit price and extended total <br /> <br />Total Dollar Amount for Ending Quarter <br /> <br />Non-Fuel Purchases <br /> <br /> <br />4.4.3 Contractor shall provide the VSR in the following format: <br /> <br /> <br />Report(s) shall be in a format agreed to by both parties. Reports on CD-Rom <br /> <br />or by e-mail are preferred; however, hard copy reports are acceptable. <br /> <br />The following format examples are preferred for <br /> <br />VSR: <br /> <br /> <br />3.17.3.1. Excel Spreadsheet <br /> <br />3.17.3.2. All other report formats must be approved and <br /> <br />agreed upon by DAS Contract Administrator and <br /> <br />Contractor prior to submission of the first report. <br /> <br /> <br />4.4.4 The SPO's receipt or acceptance of any of the reports furnished pursuant to this <br /> <br />Price Agreement, or any sums paid hereunder, shall not preclude SPO from challenging the <br /> <br />validity thereof at any time. <br /> <br /> <br />4.4.5 DAS SPO RESERVES THE RIGHT TO CANCEL THIS PRICE AGREEMENT IF VOLUME SALES REPORTS ARE <br /> <br />NOT RECEIVED AS REQUIRED IN SECTION 4.4.1. <br /> <br /> <br /> <br /> <br />5.0 OTHER SERVICES: <br /> <br /> <br />5.1 PARTICIPANT CONTACTS: <br /> <br /> <br />The Contractor shall develop and maintain a list of Participant Authorized Officers and <br /> <br />designated billing office contacts. The Participant shall provide its designated Authorized <br /> <br />Officer(s) and designated billing office contact(s). The Contractor shall add this <br /> <br />information to the list upon receipt from the Participant. Those positions shall be the <br /> <br />Contractor's primary contact points for the fleet credit cards. Only Participant Authorized <br /> <br />Officers are authorized to make changes or adjustment to its accounts. <br /> <br /> <br />Contactor shall work with each Particpant upon implementation or on an ongoing basis, to <br /> <br />maintain a list of Participant Authorized Officers and designated billing contacts by each <br /> <br />account. <br /> <br /> <br />The Contractor's mainframe system must contain an automatic "Scratch Pad" message field for <br /> <br />each account where messages are logged by date, time, and user. These messages are an <br /> <br />internal checks and balances system where Contractor representatives can record Authorized <br /> <br />Participant Contacts, account rules, and other information necessary to the specific <br /> <br />management of Participant's account. These notes are viewed by a Contractor representative <br /> <br />each time they enter a specific Participant account. "Scratch Pad" messages dictate the <br /> <br />Contractor representative's first response to any fax, e-mail or phone call. <br /> <br /> <br />Contractor will update the information from the Participant as needed. These individuals <br /> <br />will be Contractor's primary contacts for the fleet credit cards and only the Participant <br /> <br />Authorized Officers are authorized to make changes or adjustment to its accounts. <br /> <br /> <br />5.2 INVESTIGATIVE ASSISTANCE: <br /> <br /> <br />The Contractor shall assist the State of Oregon in any investigation concerning alleged <br /> <br />wrongdoing, fraud or abuse by any Participant, Participant employee, or any entity using or <br /> <br />doing business with Cards issued pursuant to this Price Agreement. <br /> <br /> <br />Contractor shall cooperate and assist the Participant in the investigation of any suspected <br /> <br />fraud. Voyager will provide invaluable data to track charges and uncover fraudulent <br /> <br />activity. <br /> <br />Contractor shall have a comprehensive process for identifying and eliminating fraud on all <br /> <br />its accounts. Contractor's fraud department shall monitor and analyze transactions, looking <br /> <br />for suspected fraud, misuse, or abuse. This group utilizes modeling software Upon the <br /> <br />realization that there is fraudulent activity on an account, the account's authorized <br /> <br />contact is immediately notified. A description of the critical components of the <br /> <br />Contractor's process is described below: <br /> <br /> <br />Review Reports <br /> <br />https://orpin.oregon.gov/open.dll/showDocSummary?sessionID=1921160&disID=985529&docTy...6/10/2008 <br /> <br />
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