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HAMMITT Bob <br /> From: MEDLIN Johnny R <br /> To: HAMMITT Bob <br /> Subject: Urban Forestry Service Profile Neighborhood Leaders Meeting <br /> Date: Wednesday, December 04, 1996 9:44AM <br /> Hi Bob, to review <br /> the Urban you we a ore s ry Se r ce Profile since we don't have a standing advisory committe <br /> e involved with this <br /> th F y <br /> service. This meeting took place on Tuesday November 25th. <br /> Unfortunately, I don't believe le succ using group g ti wh which has involved with the service <br /> was a good idea, but the being <br /> prole i us g <br /> discussed d i <br /> education and understanding. Having this on an agenda as a a 15 30 minute itemr large insufficient <br /> to extremely <br /> bring these people up to speed enough to make their comments very meaningful to the process. is the common <br /> The te u in t ho s customer, who s stakeholder, <br /> wh t s what input, what feel output, what are <br /> usage wha t a uch termt are issue. W <br /> goals, waes, etc. When is a group of people only a customer or do they also serve as <br /> stakeholders. <br /> ing <br /> prho he Street Tree <br /> owner <br /> (Cut down the tree to get rid of leaves.) Or is the customer the public in general? <br /> The group had a difficult time grasping what we were asking. They didn't have their questionnaires <br /> completed because they didn't understand what was being asked . <br /> I'm not sure we got much from the questions or comments from the meeting. <br /> If I was asked for a iliar the serve a being deliveredi using citizens <br /> blematic. group <br /> we had two to four hours for a <br /> who is not fairly fam <br /> d n/di ich went in which they were then all the be in the p profie and the <br /> make constructive <br /> s <br /> discussions g eso ns . which <br /> Oth erwise t went su its making, <br /> suggestions. Otherwise suspect both they and the involved staff will leave the process feeling frustrated. <br /> Thanks <br /> Johnny <br /> Page 1 <br />