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System Measures: • <br /> I. Ouestion to the group: Do you agree that the effectiveness measure tells you how well the service's <br /> desired results are accomplished? <br /> Responses: Yes: 6 No: 0 Maybe: 0. <br /> Summary of Comments: <br /> none <br /> Action Taken: <br /> none <br /> Direction Needed from Budget Committee: <br /> none <br /> II. Question to the group: Do you agree the efficiency measure is a useful ratio of resources used to unit of <br /> service delivered? <br /> Responses: Yes: 6 No: 0 Maybe: 0. <br /> Summary of Comments: <br /> Some measure of efficiency would serve a useful purpose. While community support of arts is strong, <br /> property tax support of the arts may be an "economic injustice to many marginal property owners." <br /> Action Taken: <br /> none <br /> Direction Needed from Budget Committee: <br /> none <br /> III. Question to the group: Do you agree the customer satisfaction measure tells you how well the needs <br /> and expectations of customers are met? <br /> Responses: Yes: 6 No: 0 Maybe: 0. <br /> Summary of Comments: <br /> none <br /> Action Taken: • <br /> none <br /> } <br /> Direction Needed from Budget Committee: <br /> none <br /> • <br /> 2 II -15 <br />