MEDLIN Johnny R <br /> From: MEDLIN Johnny R <br /> To: BELLMORE Mike; BOUTELL Marge M; ETTER John F; HOSKINS Roland M; KROECK <br /> Louis G; Luther, John; MCKERROW Mike J; MORGAN Dick A; NYSTROM Steven A; <br /> PLAMONDON Scott F; STANSFIELD Adrian E <br /> Subject: Urban Forestry Service Profile <br /> Date: Tuesday, July 09, 1996 9:16AM <br /> Hi Folks, <br /> I was asked to give a little more detail on the meetings I notified you of yesterday. <br /> The purpose of these meetings is the development of the Urban Forestry Service Profile. Over this series <br /> of meetings we will be developing descriptions of the process systems we use to provide services, ( inputs <br /> & outputs, idenitification of customer & stakeholders & suppliers, product outcomes, customer feedback), <br /> mission and operating principals (values), performance measures (how well are we doing ?), current <br /> operating environment (customer and stakeholder feedback), gap analysis, strategies, objectives and <br /> determining future work activities. <br /> This will be a very interesting and exciting process. For instance, several of you in the past have indicated <br /> to me that specific improvements need to be made to this program (management of trees in natural areas, <br /> tree maintenance by geographic area, park vs. street trees, land use & development review, lack of <br /> enforcement for violations). Here is your chance to discuss these concerns and make suggestions for <br /> improvements. This will be a prime opportunity to explore the Urban Forestry program and to determine <br /> where the gaps exist. Your ideas and input will be extremely valuable in helping to chart the programs <br /> future. <br /> This project is a required activity by the Public Works Department Director and due to this, attendance for <br /> the 10 consecutive weekly (Tuesday mornings 9 -12 in the PWM small conference room in Building #2) <br /> meetings (July 23rd through September 24th) are mandatory for Public Works Maintenance personnel. <br /> You may be excused from individual meetings by specific request. (John Etter, please see me regarding <br /> these meetings.) Personnel from the other divisions are requested to attend the orientation meeting on the <br /> 23rd and will be requested to attend other of the meetings in which items specific to their interests in <br /> Urban Forestry are discussed. However, you are welcome to attend any additional of the meetings as you <br /> desire. <br /> If you have additional questions, please give me a call. <br /> Thanks <br /> Johnny <br /> Thanks <br /> Johnny <br /> Page 1 <br />