Survey Administration and Data Collection <br /> Surveys were distributed by division through the division managers, and returned by one of two <br /> methods: on -site survey collection boxes or interoffice mail. <br /> Response <br /> Response Rate <br /> A total of 770 surveys were returned out of 1547 distributed, for a response rate of 50 %. The <br /> response by department was: <br /> Distributed Returned Rate <br /> Central Services 263 158 60% <br /> Police 317 130 41% <br /> Fire /EMS* 190 19 10% <br /> Library, Recreation and Cultural Services 253 149 59% <br /> Planning and Development 100 62 62% <br /> Public Works 424 252 59% <br /> *The Fire /EMS response was extremely low, perhaps indicating distribution anomalies; these results <br /> should be viewed with caution. <br /> Profile of Respondents <br /> 11+ Years, <br /> 0 - Years, Part time, 13% <br /> 39% 35% <br /> 6 - Years, Full time, 87% <br /> 26% <br /> Supervisor, <br /> Exempt, 32% <br /> 42% <br /> Hourly, 58% Non - <br /> supervisor, <br /> 68% <br /> Temporary, <br /> 5% <br /> Regular , <br /> 95% <br /> 4 <br />