Information and Communication <br /> Effective interdepartmental communication and the sense that their opinions count were the <br /> communication measures most strongly related to employee satisfaction. More than two- thirds of <br /> the respondents who felt that communication was effective between their departments and other <br /> departments rated high on the satisfaction index, as did almost as many of those who believed <br /> that their opinions at work count. <br /> Communication measures ranked by strength of association with <br /> highly satisfied employees <br /> At work, my opinions seem to count. 63% <br /> Communication among employees is effective between my 63% <br /> department and other departments <br /> Communication among employees is effective within my 57% <br /> department <br /> I have the information I need to do my job well. 55% <br /> I have had the opportunity in the past six months to give input on 53% <br /> workplace issues. <br /> I know what is expected of me in my job. 53% <br /> My co- workers and I share information to help us do our jobs 52% <br /> more effectively. <br /> 50% 55% 60% 65% 70% 75% 80% <br /> Percent who agree rather than disagree with each statement who rate high on the satisfaction index <br /> Communication measures ranked by strength of association with <br /> highly engaged employees <br /> Communication among employees is effective between my T4 76% <br /> department and other departments <br /> - <br /> At work, my opinions seem to count. 75% <br /> Communication among employees is effective within my 70% <br /> department - <br /> I have the information I need to do my job well. 63% <br /> I know what is expected of me in my job. 62% <br /> I have had the opportunity in the past six months to give input on 61% <br /> workplace issues. <br /> My co- workers and I share information to help us do our jobs 59% <br /> more effectively. <br /> 50% 55% 60% 65% 70}6 75% 80% <br /> Percent who agree rather than disagree with each statement who rate high on the engagement index <br /> 19 <br />