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• Set tone for discussion with talking points. <br /> • Why are they there and in this discussion? <br /> • Why is this important to them? <br /> • What are your expectations around this policy? <br /> • Review handouts, overview of policy and identify key changes. <br /> • Option 1 -Go through the "frequently asked questions" then do a couple of <br /> scenarios <br /> • Option 2 -Go through the scenarios and once completed, do a final review <br /> of some of the FAQ. <br /> • Review who they can talk to if they have any questions. <br /> For scenarios: <br /> • Break into small groups <br /> • Give them a scenario. Possibly a different one to each group. <br /> • Give them a few minutes to read and talk about the questions. <br /> • As a large group, talk about their answer and sort through any questions. <br /> • Gather any questions that need to be answered later and be sure to get <br /> back. <br />