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Conveyance System Maintenance <br /> Division/ Division/ <br /> FY 95 Section/ Section) <br /> Output Work Unit Work Unit <br /> Multi-Year Strategies FY 95 Tasks Target Lead Assist Source <br /> o Conduct regular maintenance of the components 1) Maintain stormwater monitoring stations Six Maint/_/_ : NA <br /> of the stormwater system: 2) Clean, inspect. repaidinstall storm pipe _miles Maint/' / NA <br /> 3) Clean, inspect. mow, repair/install open channel 'miles Maint/: /_ NA <br /> 6 stormwater monitoring stations (vegetation control, bank stabilization, remove debris, <br /> 33 miles of open channels sedimentation) <br /> 250 miles of enclosed stormwater pipe, 4) Clean, inspect, repair/install outlets, inlets, access Maint//_ NA <br /> ( _ 4', _ 12 ", _ ", _ 72) holes, and catch basins. <br /> _ outlets, inlets, access holes, and catch basins. 5 • - - • • -Jan) _ cub, yds. Maint// NA <br /> 4 , 311eee. stre once d dn. the _miles Maint/_ / NA <br /> ntify streets to be swept at more frequent intervals at date? Maintt_' / N4 strategic times and locations. Conduct this more <br /> frequent sweeping. <br /> 7) Respond to emergency calls within _:calls Maine/ / NA <br /> 8) Respond to service requests within _ _ "requests Maint/ / NA <br /> o Revise O &M plans for all stormwater facilities 1) Develop an O &M team to review and date? Maint/ / NA <br /> to maximize the positive impact of these revise O &M practices. <br /> practices on water quality and natural resource 2) Develop /revise the comprehensive O &M date? Mainl/_/ NA <br /> protection. manual <br /> 3) Conduct training sessions on the revised manual. date? Maine/ /_ NA <br /> 4) Develop an implementation plan for revised date? Maintf / NA <br /> practices. <br /> 5) Work with ODOT to clarify maintenance date? Maint/_/ NA <br /> responsibilities for water quality facilities <br /> related to state roads. <br /> o Conduct ongoing research on improvements to 1) Identify storm channels, catchbasins & other outlets and date? Maint/ / NA . <br /> maintenance activities. inlets that have a known history of needing frequent <br /> deaning and maintenance. <br /> 2) Assess effectiveness of deaning inlets, catch- basins, date? Maint/_! NA <br /> storm drains, pump stations, and channels more often. <br /> 3) Evaluate alternative channel deaning practices. 4/95 Maint/_/ NA 95 M Wkpl <br /> HOW WELL ARE WE DOING? <br /> Conveyance System Maintenance staff will track the following indicators during FY 95 to assess effectiveness, efficiency, and customer satisfaction. <br /> Performance targets for these indicators will be established in FY 96. <br /> Effectiveness (Intermediate Outcome) Indicators Efficiency Indicators (cost per output or outcome) Customer Satisfaction Indicators <br /> -# of service requests received, investigated. Maintenance cost per system element (miles of pipe, miles of % of customers pleased or very pleased with <br /> completed, within goal time, by area open channel, catch basin, acre of retention pond/wetland quality of service (accessibility, timeliness, <br /> # of service requests resolved within goal time, by area area staff attitude, resolution of problem) <br /> #of emergency calls received, responded to, within Maintenance cost per capita: total maintenance costs and <br /> goal time, by area system element (miles of pipe, miles of open channel, Benchmarking <br /> # of changes to stormwater maintenance practices catch basin, acre of retention pond) Comparisons to other communities will be <br /> that maximize water quality and natural resource Cost per service/emergency call made in future years. <br /> protection % of planned maintenance achieved <br /> Cost to remove a ton of sediment. <br /> (a:jvc:pw4:fy95sw)07/21 /94 <br /> 9 <br />