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DEC1$96M Page 9 <br /> EXTERNAL <br /> Relationship (communication) with other agency staff <br /> TAC not working so well in implementation stage <br /> Need to be more structured, more effort in how we communicate with other agency staff; who we <br /> communicate with <br /> Strategy to improve is needed <br /> Less turnover at wetheads level, lots of turnover in regulatory staff <br /> Getting a track record will help us <br /> The burden to develop this is on us - we need impeccable products <br /> We need to start drawing lines in the sand about what we can do <br /> TAC meetings, culture loose. Maybe more structure is needed. Minutes? (for the written record) <br /> TAC is now an obstacle - shouldn't be <br /> How can we make them allies again? <br /> Predictability for TAC <br /> Need higher level buy -in from agencies (higher than TAC staff) <br /> "We're so close to the cutting edge, it hurts." We tend to forget we're stretching agency folks - we <br /> need to feel empathy for them. <br /> Communication with elected officials, other departments is very important. Clear lines of communication <br /> are needed. We need something more than ad hoc. <br /> We should be organizing orientation for newly elected officials <br /> Regular updates to elected officials? <br /> Communicate accomplishments <br /> Challenge - Post BM47 e.g. is Camassia appropriate if library closing? <br /> How to deal with miscommunication in the media? <br /> Broader communication with the public - not very organized, still on list, should keep it in mind - should <br /> have work program item on community outreach / media <br />