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DEC1896M Page 8 <br /> 3. IMPROVING COMMUNICATION <br /> INTERNAL <br /> Problem - most staff not solely dedicated to this program <br /> - Remember importance of what we're doing <br /> - Structure time to talk outside monthly meeting <br /> -Not always talking when there's a problem <br /> - Problem - we don't communicate on the ground enough (on site) "Wetheads in the Wetlands" <br /> - Constraint: People's schedules are too busy <br /> Meetings on MIP's could be on site <br /> - Looking for structure and ways to meet on site <br /> Technical / field vs. policy regulatory issues <br /> -Need for field personnel to meet more in the field <br /> - Need for crossover of personnel on field / technical issues and policy regulatory issues <br /> In lieu of site visit - visuals could be of considerable help - photos, etc. Pictures in dry and wet seasons, <br /> flooding. <br /> WWW home page - opportunity for internal communication (Not all City employees have access) <br /> TNC office in Portland <br /> Things happening at wetheads when not all members are present (a fact of life) <br /> Goal - Always be honest and upfront in communications - Maintain trust in each other <br /> Amount, scope, depth, breadth of information we have to deal with to keep the program current - <br /> Information overload <br /> Breakdown responsibility for sharing information or certain aspects of <br /> information out there. <br /> Develop information resource matrix - Technology transfer in Salem tie in with them, provide them <br /> information <br /> Working well - e -mail, action items listed for each wetheads meeting <br /> List rules of communication again - share information, remember to communicate <br /> Be careful what you put on e-mail <br /> Works well in our group - breaks down more outside our group <br /> E -mail distribution lists <br /> E -mail the trick to know when someone is going to be interested in something - Error on the side of sending <br /> out information <br /> How to deal with conflict: <br /> -Be honest about it <br /> - Think about these things (conflict) <br /> -How the conflict is dealt with relates back to partnership <br /> - Acknowledge what's driving ultimate decisions (funding, liability, etc.) <br /> - Improve the process of bringing these things into the open and working through them <br /> - Have a better understanding of relationship to WET - finding better ways to connect <br /> - Have a better understanding where authority lies from each group / organization <br /> - May want to include decision making on the agenda <br />