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City of Eugene <br />Values and Operating Principles <br />2004 <br />We value service to our customers and the community, being responsive to their changing needs. <br />► We place priority on providing customers with quality services that meet their needs. <br />► We work with customers as partners in defining, designing, and delivering services. <br />► We involve customers in evaluating the quality and value of our services. <br />We value fairness, integrity, trust, honesty, and communication that is open, accurate, and respectful. <br />► We promote the resolution of conflict by using open communication as an opportunity to find <br />positive solutions to problems. <br />► We make decisions based on objective information and in the public interest. <br />We value creativity in our work and seek opportunities for innovation and vision. <br />► We encourage all employees to be innovative, contribute ideas, and influence outcomes. <br />We value personal, professional, and organizational accountability. <br />► We are committed to the highest ethical standards. <br />► We support democratic principles and respect the roles of the City's elected officials. <br />► We are responsible in the way we manage public resources. <br />We appreciate unique abilities and talents, the diverse perspectives that each individual brings to his <br />or her job, and the richness that results. <br />► We recognize and honor a diversity of viewpoints, cultures, and life experiences. <br />We value the opportunities for meaningful, high quality work and the challenge our work presents. <br />► We focus on results. <br />► We are flexible and responsive to change, continually learning and seeking ways to improve <br />efficiency, effectiveness and productivity in service delivery. <br />We value respect, collaboration and teamwork in relationships with our fellow employees. <br />► We achieve our best results by working as teams and in partnership across the organization <br />and with other agencies. <br />We are committed to making our work environment safe, supportive, fulfilling and enjoyable. <br />P. We encourage employees to learn, grow and develop their potential. <br />ENE,' <br />