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GAPS Home Page Page 2 of 3 <br /> The Department has instituted new procedures for payees to establish new bank <br /> accounts in GAPS, in addition to any changes to bank account information. The <br /> following information must be mailed to the Department: <br /> • Original SF 1199A, Direct Deposit Form and/or Fedwire Sign -up forms <br /> containing signature of both the payee and bank officials <br /> • Copy of the Grant Award Document <br /> • Cover letter written on payee's official letterhead requesting the new bank <br /> account or any changes to the bank account information are established. The <br /> cover letter must contain the payee DUNS number, e-mail address (if <br /> available) for the person to receive automated notification and original <br /> signature and phone number of the person requesting the bank information <br /> A letter regarding the new procedures was mailed to all recipients. To view a copy <br /> the Dear Recipient letter, select the Downloads icon. For additional information, <br /> please contact Claudia Staplefoote at (202) 401 -1117. <br /> ACCOUNT BALANCES REPORT ENHANCEMENT <br /> GAPS has been enhanced to provide an account balances report. The report lists al <br /> awards a recipient has with the Department of Education and provides pertinent <br /> account information on one screen such as: authorization amounts, net draws, <br /> available balance and last day to draw funds. Grant awards within the report can bf <br /> sorted by award year, award, and recipient reference or by last day to draw funds. <br /> Similar to the GAPS activity report, the account balances report provides the most <br /> timely and accurate account information which may also be printed. <br /> VIEW -ONLY ACCESS IS NOW AVAILABLE <br /> The view -only access enhancement provides users with the ability to view paymen <br /> requests, available balances, print activity reports and much more. Note: View -onl• <br /> access does not provide users the capability to initiate payment requests or refunds <br /> For additional information, please visit our FAQ link located on this page and then <br /> select 'Technical Questions.' In addition, our Helpdesk can be reached at 1- 888 -33( <br /> 8930. <br /> NEW GAPS HELP DESK HOURS 8AM -6PM EST <br /> Due to a decrease in late calls received from our GAPS customers, the new GAPS <br /> Help Desk schedule as of April 2, 2001 will be 8:00 AM to 6:00 PM- Eastern <br /> Standard Time, Monday thru Friday except Federal holidays. <br /> BROWSER ISSUE: <br /> Users might experience difficulties making screen prints with Netscape. For <br /> information on how to print screens using Netscape, visit our FAQ link and select <br /> 'Technical Questions.' In addition, our Helpdesk can be reached at 1- 888 - 336 -893C <br /> USER ID'S: <br /> http: / /e- grants .ed.gov /gapsweb /default.htm 5/29/2002 <br />