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GAPS Home Page Page 5 of 13 <br /> 00010. The grantee /payee will be required to identify the grant awards which <br /> excess cash applies or funds will not be accepted. Lockbox address where <br /> EXCESS CASH checks may be sent: <br /> Direct Loan Origination Center, ATTN: Excess Cash, P.O. Box 2011, <br /> Montgomery, AL 36102 -2011 <br /> 17. How do I access the Electronic Refund function? <br /> • Log into GAPS using your user id and password <br /> • At the Main Menu, click on 'Refund'. <br /> • The 'Refund Menu' lists several options. <br /> • A user can select one or more of the following refund options: <br /> 1. Refunds To Open Awards <br /> 2. Perkins <br /> 3. Interest <br /> 4. Refunds to Closed Awards <br /> • Once an option is selected, click on 'Initiate Refund' to begin the <br /> refund transaction. <br /> *It is important to note, that once a refund is initiated, GAPS will <br /> transfer the user to Anexsys Bank's Website for processing. Grantees <br /> will need to log back into GAPS once a refund transaction is complete. <br /> 18. What happens the first time I go to the refund function? <br /> First -time users will be transferred to the Bank Account Management screen <br /> to verify their bank information. This information was initially loaded to the <br /> refund system from the GAPS database. After verifying that the bank <br /> information is correct, click on the 'I accept, update' button to confirm your <br /> bank information. If the bank information is not correct, enter the bank <br /> information that applies to returning funds to the Department and click on 'I <br /> accept'. <br /> NOTE: Updating bank account data through the Refund function, does <br /> not update the bank account data for receipt of payment requests in <br /> GAPS. <br /> 19. Do I need to verify every bank account before I can use the account <br /> for refunds? <br /> Yes, every bank account must be verified before it can be used. A bank <br /> account that has not been verified will be in 'Unconfirmed' status. To verify a <br /> bank account, click on the Bank Account Management button on the Main <br /> Refund screen, edit the bank account by clicking 'Edit' on the options <br /> column. Verify that the bank information is correct, then click 'I accept, <br /> update' at the bottom of the page. The status of the account will change to <br /> 'Confirmed'. <br /> http: / /e- grants.ed.gov /gapsweb /faq.htm 5/29/2002 <br />