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Message <br />MEDLIN Johnny R <br />From: KOLB Randy C <br />Sent: Monday, July 18, 2005 12:01 PM <br />To: MEDLIN Johnny R; HOSTICK Robin A <br />Cc: BLANCHARD Bob C; RINER Andrea G; MCVEY Fred <br />Subject: RE: Brewer Park web page <br />Johnny, thanks for the note. A few thoughts: <br />Pagel of 2 <br />I believe the next version of the portal software deals with the URL issue. That should be installed this fall. <br />There are two ways to find a park. One is to click on the "How do I find a city park?" link on the home page. That <br />takes the user to the park locator. The second way is to click on your neighborhood under City Services and <br />Amenities, also on the home page. This brings a clickable map that shows parks and other city facilities in any <br />given neighborhood. In both of these methods the user must know the neighborhood or area of town and I can <br />see where that would be something that should be improved upon. <br />As far as the announcements for the recent workshop, there are two ways to do this. You can publish the <br />announcement on your pages, for instance on the POS home page, and /or you can have the event added to the <br />City home page. The Public Information Team handles the City home page announcements. By entering <br />"Brewer Park" into the search field on the home page I found the report from the May 26, 2005 workshop. <br />Last week staff here at ISD showed me the first analytical reports coming from web site use. These are going to <br />be very valuable tools for us all as we make improvements to the site. We can learn, for instance, how people <br />navigated their way to various pages, what are the most popular pages, and more. For instance we found that <br />the most popular search was for "Amazon" which tells us that we should be featuring Amazon Pool in a more <br />visible spot. This access to web site metrics means that we can make changes based on actual user feedback <br />and experiences. These are very valuable tools. <br />I am disappointed that you have gotten negative feedback. We must acknowledge, however, that had it not been <br />for some PW volunteers you would have had no site at all. No other department or division was in this <br />predicament. The goal became to get a basic site up for POS for the launch. So, you do have catch -up to do but <br />I have no doubt that continued improvements can bring the results we are all after. <br />Randy <br />- - - -- Original Message---- - <br />From: MEDLIN Johnny R <br />Sent: Monday, July 18, 2005 10:56 AM <br />To: HOSTICK Robin A <br />Cc: BLANCHARD Bob C; RINER Andrea G; MCVEY Fred; KOLB Randy C <br />Subject: RE: Brewer Park web page <br />Thanks Robin, I will forward your comments. <br />Thanks Johnny <br />From: HOSTICK Robin A <br />Sent: Mon 7/18/2005 10:46 AM <br />To: MEDLIN Johnny R <br />Cc: BLANCHARD Bob C; RINER Andrea G <br />Subject: FW: Brewer Park web page <br />7/20/2005 <br />