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MEDLIN Johnny R <br />From: BLANCHARD Bob C <br />Sent: Wednesday, July 20, 2005 11:22 AM <br />To: *Eugene PW POS <br />Cc: MCVEY Fred; DONALD David H; NOBLES Brian K; JONES Eric R; MCLAUGHLIN Jim T; <br />HARTJE Tammie L <br />Subject: RE: Portal problem report form <br />I meant to include a link to the POS home page, but forgot. Here 'tis <br />http: / /www eugene-or.gov/porta I/server pt? s pace = CommunityPage& control= SetCommunity &Commu nitylD= 217 &Page ID= <br />0 <br />:•• <br />- -- -- Original Message---- - <br />From: BLANCHARD Bob C <br />Sent: Wednesday, July 20, 2005 11:20 AM <br />To: *Eugene PW POS <br />Cc: MCVEY Fred; DONALD David H; NOBLES Brian K; JONES Eric R; MCLAUGHLIN Jim T; HARTJE Tammie L <br />Subject: Portal problem report form <br />Hello all. The Public Works web coordinators recently created a form that employees can use to report problems on our <br />new portal web site. I'm sending this to the entire division so I don't miss someone who has information on the site. <br />Our purpose is two -fold. First, it would be good for the people responsible for content on the site to review their pages to <br />see how the information came across in the conversion to the portal. Second, it is a standard way to report problems <br />discovered on the site. <br />We'd like to focus first on major problems or omissions, so please use it initially for this purpose. But make a note of less <br />urgent problems for future resolution. <br />Here's the form: <br />Please use this form to report problems you notice with our new portal web site. Answer all the questions and send to: <br />David Donald, Brian Nobles, Bob Blanchard, and Fred McVey. <br />1. In terms of service delivery to the citizens of Eugene, on a scale of 1 to 10, with 10 meaning "this is a true emergency," <br />what is the priority of this problem? <br />2. If the problem involves an error on an existing page, what is the URL (web address) of the page having the problem? <br />Copy and paste from your web browser's address bar: <br />3. If the problem concerns missing information, have you attempted to find the information elsewhere on the site? <br />4. Briefly describe the problem: <br />(Please indicate type of problem, e.g. missing information, broken link, could be organized better, navigation problem.) <br />Let me know if you have questions. <br />:•• <br />