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CENTRAL SERVICE ORGANIZATIONS <br />IS Administration <br />The IS Administration section provides services and overall administrative support for the management of the <br />entire division. <br />From this central service organization, costs totaling $33,306were identified as unallowable costs.These costs <br />were deducted from costs to be allocated as central service costs. <br />AIRS <br />AIRS is anautomated public safety information system used primarily by the Fire and Police Departments.AIRS <br />costs are allocated on the basis of the number of terminals and personal computers with access to the automated <br />criminal justice information system. <br />From this central service organization, costs totaling $200,000were identified as allowable costs. These costs <br />were deducted from costs to be allocated as central service costs. <br />IS General -RIS <br />This section accumulates costs associated with LAN-based electronic mail, support of mainframe interactions with <br />network and LAN PCs, and support of servers, networked PCs, and the Windows operating system. <br />IS Customer Service and Shared Support <br />The Customer Support Team is the first point of contact for all computer hardware, core PC software, network, <br />andinternetproblems and questions. Shared Support provides database administration and network application <br />support, documentation support for Department Team applications, Internet services, and network security <br />administration for all City departments. <br />IS Department Applications <br />This team is responsible for maintenance and redesign of systems used by specific departments. <br />IS Courier Services <br />IS Courier Services accumulates costs associated with intra-City and US mails. <br />From this central service organization, costs totaling $27,636were identified as unallowable costs. These costs <br />were deducted from costs to be allocated as central service costs. <br />Exhibit D.15 <br />