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<br />* Technical Support Assistance without the wait - http://support.vzw.com/phones or <br />http://www.verizonwireless.com/data <br /> <br />* Did you know that you can access your Verizon Wireless account online, pay and review your bills, perform <br />electronic serial number (ESN) changes, and user name changes by logging in or enrolling through <br />http://b2b.verizonwireless.com/tbmb/onlineEnrollShow.do? <br /> <br />* Please learn more about how Verizon Wireless services our government customers by visiting: <br />www.verizonwireless.com/government. <br /> <br />-----Original Message----- <br />From: clara.t.matsler@ci.eugene.or.us <br />Sent: Mon Aug 13 13:52:34 CDT 2012 <br />To: wfmGovernmentAccountSupport@VerizonWireless.com <br />Cc: <br />Subject: RE: Disconnect 541 285 7072 (WFM94721616) <br /> <br />My error - the subject line cell phone number and the email body text cell phone number did not match.... <br />Please disconnect 541 285 7072 in City of Eugene account 371628681-00001. User Name: Todd Castro. Cost <br />Center: Girard. <br />Thank you for following up with me! <br />Clara T Matsler <br />Parks and Open Space <br />541 682-4908 <br />www.eugene-or.gov/parks<http://www.eugene-or.gov/parks> <br />From: wfmGovernmentAccountSupport@VerizonWireless.com <br />[mailto:wfmGovernmentAccountSupport@VerizonWireless.com] <br />Sent: Monday, August 13, 2012 11:44 AM <br />To: MATSLER Clara T <br />Cc: SCHAFER Julie J <br />Subject: RE: Disconnect 541 285 7072 (WFM94721616) <br />Hello Clara, <br />Additional information or clarification is needed so that we may process your request. We apologize for any <br />inconvenience this may cause. <br />Reference Number: 94721616 <br />Information Needed: <br />* Mobile number 541-285-7082 is not on account # 371628681-00001. 541-285-7082 is on a personal account. <br />Please provide the mobile number you would like disconnected. <br />Please reply to this email with the above information so that we may continue your request as soon as possible. <br />To inquire further about your request, please reply to this email or call our Business & Government Customer <br />Operations Team at 800-922-0204. To ensure correspondence continuity, please do not alter the subject line of <br />the message when replying. <br />Thank you for choosing Verizon Wireless. <br />Sincerely, <br />Kimberly Veal <br />Coordinator-Government Customer Operations <br />Huntsville, AL / 866-738-8610 x5410 <br /> <br />Thank you for your request. Please be aware the email addresses for all State and Local Government requests <br />have changed please update your records. <br />2 <br /> <br />