CUSTOMER RECEIPT <br />Please keep this important document for your records. <br />Vert nwireless <br />Thank you for choosing Verizon Wireless! To activate your new wireless device with a new line of service, please refer <br />to the enclosed yellow bordered instructions. To activate a new device for an existing line of service, please call (877) <br />807 -4646 between the hours of 7:00 AM and 11:00 PM Eastern time, Monday through Friday. If you purchased a <br />wireless modem, please refer to the instructions included with the device to activate and program it. For all other <br />inquiries please contact customer service at (800) 922 -0204, or *611 from your wireless phone, between the hours of <br />7:00 AM and 11:00 PM Eastern time, Monday through Friday. <br />Ship to: Order No: 000371429001 <br />EUGENE, PARKS & OPEN SPACES Location Code: 0381201 <br />ATTN: CLARA MATSLER Order Process Date: 03/12/2013 <br />1820 ROOSEVELT BL Ship Date: 03/12/2013 <br />Wrhs Order No: 03812010003714290101 <br />EUGENE, OR 97402 -4159 <br />Retail Price 1 Ship Item Item <br />Item Description Item SKU VZW Cost* Qty Price Subtotal <br />IPHONE 5 BLACK 16GB MD654LLIA $649.99 1 $199.99 $199.99 <br />User Name: CLARA MATSLER <br />Mobile No: 541 -953 -5199 <br />IME[: 990002823498694 <br />4G 4FF PRE -INST SIM EMBD4GSIM -N 1 $0.00 $0.00 <br />User Name: CLARA MATSLER <br />Mobile No: 541.953.5199 <br />ICCID: 89148000000498176172 <br />OVERNIGHT SVC BY EOD SEDFEDEX001 1 $0.00 $0.00 <br />Payment Info: <br />Bill to Account: XXXXXXXXXXXXXXXX <br />Order Subtotal: $199.99 <br />Sales Tax: <br />Order Total: <br />$0.00 <br />$199.99 <br />Verizon Wireless SIM may only be used with devices certified for use on Verizon Wireless' network. You can check if <br />your device is certified at www. verizonwireless .com /certifieddevice <br />Return /Exchange Policy: New and Certified Pre -Owned merchandise may only be returned or exchanged within 14 <br />days of purchase. You are permitted to make one exchange. A restocking fee of $35 ($70 for netbooks, notebooks and <br />tablets applies to any return or exchange of a wireless device (excluding Hawaii). Cancellations must occur within 3 <br />days o activation for the Activation Fee to be refunded. if you return your merchandise after the return period, you will <br />not receive a refund and your merchandise will not be returned to you. See verizonw ire[ess.com /returnpolicy for <br />complete details. <br />BUSINESS AND GOVERNMENT CUSTOMERS: The terms and conditions for return and exchange, including the return <br />period, may vary by contract. Please contact your Verizon Wireless Account Manager or refer to your contract. <br />Return Instructions: (1) If you return a wireless device, you MUST contact Customer Service if you want to disconnect <br />service. Your wireless service and related access CHARGES WILL CONTINUE until the time you contact Customer <br />Service to disconnect service. (2) Pack merchandise in original packaging and place in shipping box; (3) Include a copy <br />of this receipt; (4) Attach the return label and keep a copy of the label; (5) Return your package using shipping carrier <br />identified on return label. To reprint a copy of your return label, visit vzw.com /printreturniabel <br />IIIIIIVIIVINIIIIIIUIIIIIIIIIIIVIIIIIIIIIIIIIIR Page 1 of 2 <br />