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<br />SCHAFER Julie J <br />From:wfmWSCAAccountSupport@VerizonWireless.com <br />Sent:Friday, January 11, 2013 5:59 PM <br />To:Dave.Kinder@VerizonWireless.com <br />Cc:SCHAFER Julie J <br />Subject:RE: ESN change please for WSCA account City of Eugene (WFM100389628) <br />Dear Julie, <br /> <br />We have completed your request to change the ESN on your line of service as seen below. <br /> <br />Reference Number: <br /> 100389628 <br /> <br />Mobile Number: <br /> 5415100661 <br />Effective Date: <br />01/11/2013 20:57:30 <br /> <br />For activation instructions, choose your device type below: <br /> <br />3G: <br /> Basic/Smartphone iPhone 4/4S Mobile Hotspot/USB Modem <br /> <br />4G: <br />Smartphone iPhone 5 iPad Tablet Jetpack USB Modem <br /> <br />5LJK <br />W <br />FOLFN <br />Want to Activate Equipment Online Instantly? <br /> <br />KHUH <br />WR <br />GRZ <br />QOR <br />: <br /> <br /> <br />Log in to Verizon Enterprise Center and follow the steps below: <br /> <br /> <br />Accounts & Maintenance <br />1. Click on the tab. <br /> <br />Manage Wireless Lines & Accounts <br />2. Select . <br /> <br />3. Enter a wireless number or select one from the list. <br /> <br />Select an ActionActivate Equipment <br />4. Click the drop-down and select . <br /> <br />5. Enter the New Device ID and New SIM Card ID (if applicable). <br /> <br />Submit <br />6. Click . <br /> <br /> <br />Log in to My Business and follow the steps below: <br /> <br /> <br />Account Maintenance <br />1. Click on the tab. <br /> <br />2. Enter a wireless number or select one from the list. <br /> <br />Activate EquipmentContinue <br />3. Select then the button. <br /> <br />Submit <br />4. Enter the new Device ID and click . <br /> <br />5. If needed, you may be prompted to update your plan. <br /> <br />Thank you for choosing Verizon Wireless. <br /> <br />Sincerely, <br /> <br />David Acord | Verizon Wireless <br /> <br />Government Customer Operations <br /> <br />Office: 800-922-0204 <br />1 <br />