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Invoice Number Account Number Date Due Page <br />1074909253 871628793 -00001 05/08/12 122 of 122 <br />Need -to -Know Information <br />Limiting Notations On Payments <br />Written notations included with or on your payment cannot be reviewed <br />when bills are processed and will not be honored. Please send such <br />notated payment and any accompanying correspondence to the <br />Correspondence Address on Page 2 of your bill. <br />Electronic Fund Transfer (EFT) <br />Your check authorizes us either to make a one —time electronic funds <br />transfer (EFT) from your account or process as a check. An EFT may be <br />withdrawn from your account the same day you make your payment and <br />your check is not returned to you. If you want to be excluded from EFT, <br />please call 1- 866 - 544 -0401. If payment is returned unpaid, you <br />authorized us to collect an additional $25 fee through EFT from your <br />account. <br />Experiencing A Problem With Your Verizon Wireless <br />Device? <br />Just contact us toll —free at 1- 866 - 406 -5154 from a Iandline phone. If <br />we can't resolve the problem and the problem is caused by a <br />manufacturing defect within the first year you own the device, we'll send <br />you a Certified Like —New Replacement (either a like unit or one of <br />comparable quality) right to your door. <br />FUSC Change <br />The Federal Universal Service Charge (FUSC) is a Verizon Wireless charge <br />that is subject to change each calendar quarter based on contribution <br />rates prescribed by the FCC. On April 1, the FUSC decreased to 3.96 <br />percent of assessable wireless charges, other than separately billed <br />interstate and international telecom charges. The FUSC on separately <br />billed interstate and international telecom charges decreased to 17.4 <br />percent. For more details, please call 1- 888 - 684 -1888. <br />