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Page 1 of 2 <br />MATSLER Clara T <br />From: BSCConnect @NW.VerizonWireless.com <br />Sent: Thursday, October 16, 2008 11:07 AM <br />To: MATSLER Clara T <br />Subject: RE: City of Eugene cell phone 541 - 913 -2959 (WFM35816352) <br />Dear Clara, <br />Thank you for contacting Verizon Wireless. <br />We have_ completed your request to change the rate plan for wireless number 541 - 913 -2959. Please be <br />aware you may see a pro -rate of your access charges and minutes on your next bill to reflect your rate <br />plan change. <br />In order to maintain the highest level of service, it is important that you complete a short update call to <br />update your phone's software within the next 10 days. The current software update takes less than two <br />minutes and can be completed at any time with a simple call from your Verizon Wireless phone in your <br />home calling area. You will not be charged airtime for making this call. Just follow these simple steps. <br />1. Power on your Verizon Wireless phone. <br />2. Dial *228 followed by the SEND key. <br />3. Press option 2 for free roaming list upgrade. <br />- 4. Remain on the call while your phone is programmed. <br />5. Within 2 minutes, a voice recording will advise you that programming is complete. <br />IMPORTANT: Do not hang up, the call will disconnect automatically. <br />Should you have any questions concerning this request, please reply to this e-mail. Your reference <br />number is 35816352. <br />Sincerely, <br />Heather E. <br />Verizon Wireless <br />- - - -- Original Message---- - <br />From: C1ara.T.Matsler @ci.eugene.or.us <br />Sent: . Thu Oct 16 09:54:00 PDT 2008 <br />To: BSCConnect @NW.VerizonWireless.com; cableandcellular @ci.eugene.or.us <br />Cc: Jesse.A.CARYHOBBS @ci.eugene.or.us; John.T.Clark @ci.eugene.or.us <br />Subject: City of Eugene cell phone 541- 913 -2959 <br />Hi, <br />City of Eugene Account Number 770247670 -00007 <br />Please move cell phone 541- 913 -2959 OFF City of Eugene Business Shared <br />200 Unlimited plan and PUT ON Familyshare Secondary 1400 Share Plan as a <br />secondary under primary phone number 541 - 954 -9485 Familyshare Primary <br />1400 Any Unl. This will keep all of this work unit's cell phones under <br />10/16/2008 <br />