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JONES Eric R <br />From: JONES Eric R <br />Sent: Friday, September 18, 2009 12 37 PM <br />To: CHAPMAN Minam A <br />Cc. 'crosinc@embargmail coin', TINTLE Robert D <br />Subject• Credit card error <br />On my September 2009 purchase card statement, there is an error (too much money charged to a transaction) due to a <br />posting error by the merchant <br />Spenfically, transaction number 6331, posted on 09/14/2009 by APWA Otis OR (merchant reference <br />55421359258987149384986) mthe amount of $400 is incorrect The correct amount for this transaction is <br />$325 <br />Here's the explanation I registered for the Oregon APWA fall conference on September 14 The charges <br />included $325 conference registration fee (which I paid with my City MasterCard) and $75 for a golf entry fee <br />(which I paid with a personal credit card}. The total charge was $400 I have a printed receipt documenting <br />the distnbution of costs described above The event management company that processed my registration <br />incorrectly charged the total ($400) to my City MasterCard, and no charge was made to my personal credit <br />card <br />I have spoken to MaryAnn, a representative of the event management company, who confirms the <br />information above I am cc'ing her on this a-mail You can reach her by phone at 541-994-3201. <br />Here's the solution I would recommend (not knowing how these financial things get processed m the system). <br />The merchant (APWA Otrs OR) reverses the $400 transaction posting or credits the City for $400 <br />The merchant posts new charges of $325 to the City MasterCard and $75 to my personal credit card, per the <br />ongmal registration instructions. <br />I will proceed with signing my September purchase card statement, with the understanding that I intend to <br />pay the golf fee when it has been correctly charged to my personal credit card <br />Thanks, <br />Eric Jones, Public Affairs Manager <br />Eugene Public Works <br />541-682-5523 <br />541-954-2938 (cell) <br />541-682-6826 (fax) <br />www eueene-or t;ov/pw <br />Get the latest rnformat~on on roadwork rn Eugene on www Twrtter coin/EugenePW <br />