New Search
JONES Eric R <br />From: CHAPMAN Miriam A <br />Sent: Tuesday, September 29, 2009 10:06 AM <br />To: JONES Eric R <br />Subject: RE: Credit card error <br />Good news, I can see your credit of $400... Life is good <br />Miriam /~ ~haPman <br />~ity o~ ~ugcne Procuremcnt !/ard Manager <br />54i-68Z-5073 <br />miriam.a.cha~?manC ci.cugenc.or.us <br />From: JONES Eric R <br />Sent: Friday, September 18, 2009 12:37 PM <br />To: CHAPMAN Miriam A <br />Cc: 'crosinc@embargmail.com'; TINTLE Robert D <br />Subject: Credit card error <br />On my September 2009 purchase card statement, there is an error (too much money charged to a transaction) due to a <br />posting error by the merchant. <br />Specifically, transaction number 6331, posted on 09/14/2009 by APWA Otis OR (merchant reference <br />55421359258987149384986) in the amount of $400 is incorrect. The correct amount for this transaction is <br />$325. <br />Here's the explanation. I registered for the Oregon APWA fall conference on September 14. The charges <br />included $325 conference registration fee (which I paid with my City MasterCard) and $75 for a golf entry fee <br />(which I paid with a personal credit card). The total charge was $400. I have a printed receipt documenting <br />the distribution of costs described above. The event management company that processed my registration <br />incorrectly charged the total ($400) to my City MasterCard, and no charge was made to my personal credit <br />card. <br />I have spoken to MaryAnn, a representative of the event management company, who confirms the <br />information above. I am cc'ing her on this a-mail. You can reach her by phone at 541-994-3201. <br />Here's the solution I would recommend (not knowing how these financial things get processed in the system): <br />The merchant (APWA Otis OR) reverses the $400 transaction posting or credits the City for $400. <br />The merchant posts new charges of $325 to the City MasterCard and $75 to my personal credit card, per the <br />original registration instructions. <br />I will proceed with signing my September purchase card statement, with the understanding that I intend to <br />pay the golf fee when it has been correctly charged to my personal credit card. <br />