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The Mac Store: For All Your Macintosh Needs <br />nk you for shopping with The Mac Store. We know you have many options for purchasing your <br />pater equipment and we appreciate your choice to do business with us. We strive to provide our <br />~mers with complete solufions and offer a wide variety of products and services to meet your <br />ls. h1 addition to the largest inventory of Macintosh related products in the Northwest, we offer fast <br />irs on in and out of warranty equipment, network consulting and troubleshooting, and training. <br />want you to get the most out of your computer equipment. We hope you'll let us continue to help <br />find the right products and services for all of your computer needs. <br />The Mac Store <br />It is ou~intent to provide the highest quaifty equipment and services. While we do our best to make solid <br />recom endations based on otu understanding of your needs, we cannot guarantee that everything you purchase <br />will be compatible with other equipment or suited to your specific purposes. <br />Withinl4 days of your purchase, we will accept the return of certain merchandise trader the following conditions: <br />- Items rehmled must be undamaged and complete with all software, accessories, packing materials and <br />documentation. If any of these items are missing, a replacement fee will be charged for the missing items. The <br />amotmt of the fee depends upon the missing item. <br />- All returned merchandise is subject to a 15"/o restocking fee. <br />- Duet the nature of licensing restrictions, we camlot accept opened software. If your software media is defective, <br />we ill replace the product. <br />- If out{ technicians determine that the item is defective, we will repair it, replace it, or rehmd the purchase price at <br />our grscrenon. <br />- Any t<eEund payments will be made in the same form as the original sale, with the exception of cash sales. For <br />cash (refunds, The Mac Store will mail a check to you within 10 business days. <br />..^.fter 1~ days we canro accept returns. Y1~e will gladly assist you in working with the manufacturer of your <br />product to resolve any problems. <br />FOR YOUR PROTECTION, WE SUGGEST THAT YOU DO NOT DISCARD ANY BOXES, PACKING MATEP.IALS, <br />D(1Cf I ENTATION. OR OTHER ITEMS THAT CAME WITH YOUR MERCHANDISE. <br />The M c Store provides warranty and non-warranty service for many of the products we sell. The following <br />provisi ns apply to warranty and non-warranty service: <br />- We ill honor all warranties to the extent provided by the manufacturer. <br />- Your omputer's warranty does not cover problems that are caused by software. <br />- Exte ded warranties are available for many of the products we sell. Ask us for details. <br />- We c of loan equipment while your warranty repair is performed. <br />- KEEL YOUR RECEIPT. Wherever you are, if your equipment requires service under warranty, you will need this <br />proof of purchase. <br />We cottint on our customers to tell us hots we're doing. If we did something exceptionally well or if you were <br />disapp rated by your experience with our store, we'd like to know about it You can contact your local store's <br />Gener Manager (see the front of this invoice for address and phone mmnber) or our Customer Care department at: <br />The Mac Store <br />Attn: Customer Care <br />6077a SW Lakeview Blvd <br />Lake O~swe¢o, OR 97035 <br />(503) <br />