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This report was made possible by the generous support of the National Center for <br />Civic Innovation through a Government Performance Reporting Demonstration <br />Project grant. To learn more, visit http://wwwnationalcenterforcivicinnovation.org <br />New approach to performance reporting <br />Welcome to the City of Eugene's first annual <br />Community Snapshot, which is designed to <br />make information about the City of Eugene's <br />performance more accessible and useful. Using <br />a broad range of performance measure types, <br />Community Snapshot identifies key indicators of the <br />City's health and offers an overview of how (and <br />how well) the diverse efforts of the City's various <br />services contribute to achieving the strategic goals <br />set by the City Council. <br />City performance measurement efforts <br />A recurring recipient of a Certificate of Distinction <br />from the International Ciry/County Management <br />Association's Center for Performance Measurement <br />(ICMA),the Cityisrecognized foritswell-developed <br />performance management system. We use more <br />than 600 measures to monitor performance for <br />~<5~7 City services and publish data for nearly 400 <br />of those performance measures annually in the <br />budget document. For a comprehensive view of <br />how extensively the City measures its performance <br />and the relationship between resources and <br />performance, the budget document is the best <br />resource and is available online at: http://www <br />i eugene-orgov, click on "aty hall" then "performance" <br />then open up FY06 Service Budget <br />This report, on the other hand, uses a smaller <br />group of indicators to measure what matters <br />most to residents and to illustrate how the City is <br />achieving important community outcomes. Using <br />the framework of the Eugene Ciry Council's Vision <br />and Goals Statement, Community Snapshot'smeasures <br />were selected for their ability to communicate <br />meaningful information that is relevant to the <br />City's strategic goals and to the issues community <br />members have identified as most important. <br />Help us make it better <br />As the City's first annual performance report, <br />Community Snapshot is a work in progress. We seek <br />your feedback to help guide the development of <br />future editions. Please review this report and let <br />us know which aspects were most helpful and <br />what improvements would make next year's report <br />more meaningful and useful. E-mail comments to: <br />serviceimprovement@ci.eugene.or.us <br />What matters most in Eugene <br />The City organization works to realize the vision <br />and goals identified by the City Council. These <br />goals serve as a guidepost for Council in making <br />policy decisions, and for staff in delivering services. <br />In Community Snapshot, they are used as a frame for <br />viewing how the City is working toward achieving <br />those goals. <br />Eugene City Council <br />Vision and Goals Statement <br />The Eugene City Council's vision is to: <br />• Value all people, encouraging respect and <br />appreciation for diversity, equity, justice, and social <br />well-being. We will embrace our differences as <br />the source of our strength, and the basis for our <br />success; <br />• Preserve our physical assets and natural resources. <br />We will sustain our pristine water, clean air, <br />beautiful parks and open spaces, livable and safe <br />neighborhoods, and foster a vibrant downtown, <br />including a stable infrastructure; <br />• Encourage a strong and vibrant economy,~fully <br />utilizing our educational and cultural assets. We <br />will ensure that every person can achieve financial <br />`security, enjoy the fruits of their labor, and operate <br />within a sustainable economic structure where <br />business thrives. <br />Safe Community <br />A community where people feel safe, valued, and <br />welcomed <br />Sustainable Development <br />A community that meets its present environmental, <br />economic, and social needs without compromising the <br />ability of future generations to meet their own needs <br />Accessible and Thriving Culture and Recreation <br />A community that recognizes that the arts and outdoors <br />are integral to the social and economic well-being of the <br />community and should be available to all <br />Effective and Accountable Municipal Government <br />A government that works openly, collaboratively, and <br />fairly with the community to achieve measurable and <br />positive outcomes <br />Fair, Stable, and Adequate Financial Resources <br />A government whose ongoing financial resources are <br />!, based on a fair and equitable system of revenues and are <br />adequate to maintain and deliver municipal services <br />_ __ __ _ . <br />1 <br />